Experian - Account Executive (BIS) - Great Job To Horrendous Job In Less Than 1 Year | Glassdoor
There are newer employer reviews for Experian
There are newer employer reviews for Experian

See Most Recent

Helpful (3)

"Account Executive (BIS) - Great Job To Horrendous Job In Less Than 1 Year"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Account Executive in Schaumburg, IL
Former Employee - Account Executive in Schaumburg, IL
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at Experian full-time (Less than a year)

Pros

The company benefits are actually very good as far as PTO, 401K match, insurance and stock programs are concerned. The Schaumburg campus is nice, clean and relatively easy to get to.

Cons

Sales goals for BIS are completely unrealistic given that there is absolutely no investment in the products or marketing whatsoever. How a business unit that fails to hit its goals last year sets higher, even more unattainable targets this year without any additional investment in the business is mindboggling. The curent idea of brining in cheaper, less experienced sales reps is not the answer either as there is absolutely zero training aside from one day of webinars. Managment at all levels is absolutely atrocious as none of them have any experience in the credit or sales and run the organization like a bank not an information services company/credit bureau. This is literally the only company I have ever seen that promotes/hires sales managers with ZERO sales experience!

Advice to Management

Stop the practice of cronyism and hire managers that are competent and capable of doing their job and turning the business around. When a manager clearly fails to succeed, he/she should not be promoted or re-assigned, they should be terminated. Stop hiring and promoting people to be sales managers if they have absolutely no sales experience and then being surprised when they fail.

Other Employee Reviews for Experian

  1. Helpful (2)

    "Great people, not-so-great company: Experian Consumer Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Web Developer in Costa Mesa, CA
    Former Employee - Senior Web Developer in Costa Mesa, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Experian full-time (More than 3 years)

    Pros

    There are a lot of great people working there. A lot of people are very driven to do their jobs well, and they really care about the company. It's great to work with people like that.

    Cons

    - Pay is all over the place. Some people are paid way too much, others way too little.
    - Senior leadership has no clear vision/strategy. Projects will be greenlit with little to no research and end up getting scrapped after conversions tank.
    - Unable to retain talent. Attrition is extremely high, and all the best people leave behind mediocre talent that can barely to their jobs.
    - Bad work/life balance. Employees are pushed to work insane amounts of overtime to hit unrealistic deadlines set by oblivious upper management.
    - Senior leadership only cares about the present, not the future. Antiquated technology makes day to day maintenance a huge headache, but senior leadership is not willing to invest time and money to fix the problem because it will not result in immediate $$$.

    Advice to Management

    Treat your employees better. Stop hiring cheap, mediocre talent. Pay the great employees enough so that they don't leave. Think about updating the tech used so that it will actually work in the far future.


  2. Helpful (2)

    "This company is top heavy, with little leadership."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Costa Mesa, CA
    Current Employee - Anonymous Employee in Costa Mesa, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Experian full-time (More than 10 years)

    Pros

    Decent salary & bonuses if you can survive the layoffs and environment.

    Cons

    Horrible work environment, quarterly layoffs to achieve financial "goals". Red tape abounds, unhappy people all through the company - no wonder considering the environment. I'm only staying for the inevitable severance package.

    Advice to Management

    Stop traveling all over the country with your "world tour" telling employees to keep costs down. Start by slashing you're own travel, cause I bet you aren't staying at motel6, eating McDonald's and taking cabs.

There are newer employer reviews for Experian
There are newer employer reviews for Experian

See Most Recent

Work at Experian? Share Your Experiences

Experian
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or