Experian - Like a bad Saturday night live skit | Glassdoor
There are newer employer reviews for Experian
There are newer employer reviews for Experian

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Helpful (6)

"Like a bad Saturday night live skit"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Senior Director in New York, NY
Current Employee - Senior Director in New York, NY
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at Experian full-time (More than 5 years)

Pros

Benefits, work from home, Some people who really care, get in with the right crowd and you can climb the ladder quickly, great place to learn various skill and gain global experience.

Cons

1st and foremost, company makes most major decisions based on what they think it will do to the stock, unless it makes the stock price go up, we aren't doing it. Some decisions aren't logical. Constantly cutting headcount to hit EBIT targets, too much decision by committee, the Matrix is not working, lots of finger pointing at the senior leadership level, total old boys club unless you are in your 30's and wear short skirts and shirts that show off you cleavage...well then you get noticed

Lots of off-shoring of technical roles, minimal investment in products, they expect to make 40% margins but only invest 2-3% total revenue back into product, hence the decisions based on stock impact.

If you progress on the ladder quickly don't expect your compensation to go up equally you will fall behind and they will make terrible excuses about why they can't catch you up

They tollerate bad behavior from senior leaders, they keep poor performers around way too long, becomes detrimental to the business. Especially leaders who are poor performers.

CEO never makes an attempt to connect with the people.

Advice to Management

Take a hit on the stock price and invest in the company, if you don't you won't have much in a few years. Sell Marketing Services already, its a dog.

Other Employee Reviews for Experian

  1. "The pay could have been better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Coordinator in Costa Mesa, CA
    Current Employee - Financial Coordinator in Costa Mesa, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Experian full-time (More than 5 years)

    Pros

    The best part of working at Experian is the people. It's located not too far from where I live, which is also nice.

    Cons

    The pay isn't as much as I should have received, and I worked a lot of overtime, just to catch up with the increased workload.

    Advice to Management

    Instead of employee reviews, in the form of questionnaires, one-on-one meetings with supervisors or managers probably would be more effective.


  2. Helpful (3)

    "Account Executive (BIS) - Great Job To Horrendous Job In Less Than 1 Year"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Schaumburg, IL
    Former Employee - Account Executive in Schaumburg, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Experian full-time (Less than a year)

    Pros

    The company benefits are actually very good as far as PTO, 401K match, insurance and stock programs are concerned. The Schaumburg campus is nice, clean and relatively easy to get to.

    Cons

    Sales goals for BIS are completely unrealistic given that there is absolutely no investment in the products or marketing whatsoever. How a business unit that fails to hit its goals last year sets higher, even more unattainable targets this year without any additional investment in the business is mindboggling. The curent idea of brining in cheaper, less experienced sales reps is not the answer either as there is absolutely zero training aside from one day of webinars. Managment at all levels is absolutely atrocious as none of them have any experience in the credit or sales and run the organization like a bank not an information services company/credit bureau. This is literally the only company I have ever seen that promotes/hires sales managers with ZERO sales experience!

    Advice to Management

    Stop the practice of cronyism and hire managers that are competent and capable of doing their job and turning the business around. When a manager clearly fails to succeed, he/she should not be promoted or re-assigned, they should be terminated. Stop hiring and promoting people to be sales managers if they have absolutely no sales experience and then being surprised when they fail.

There are newer employer reviews for Experian
There are newer employer reviews for Experian

See Most Recent

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