Experian - Great people, not-so-great company: Experian Consumer Services | Glassdoor
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There are newer employer reviews for Experian

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Helpful (2)

"Great people, not-so-great company: Experian Consumer Services"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Senior Web Developer in Costa Mesa, CA
Former Employee - Senior Web Developer in Costa Mesa, CA
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I worked at Experian full-time (More than 3 years)

Pros

There are a lot of great people working there. A lot of people are very driven to do their jobs well, and they really care about the company. It's great to work with people like that.

Cons

- Pay is all over the place. Some people are paid way too much, others way too little.
- Senior leadership has no clear vision/strategy. Projects will be greenlit with little to no research and end up getting scrapped after conversions tank.
- Unable to retain talent. Attrition is extremely high, and all the best people leave behind mediocre talent that can barely to their jobs.
- Bad work/life balance. Employees are pushed to work insane amounts of overtime to hit unrealistic deadlines set by oblivious upper management.
- Senior leadership only cares about the present, not the future. Antiquated technology makes day to day maintenance a huge headache, but senior leadership is not willing to invest time and money to fix the problem because it will not result in immediate $$$.

Advice to Management

Treat your employees better. Stop hiring cheap, mediocre talent. Pay the great employees enough so that they don't leave. Think about updating the tech used so that it will actually work in the far future.

Other Employee Reviews for Experian

  1. Helpful (2)

    "This company is top heavy, with little leadership."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Costa Mesa, CA
    Current Employee - Anonymous Employee in Costa Mesa, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Experian full-time (More than 10 years)

    Pros

    Decent salary & bonuses if you can survive the layoffs and environment.

    Cons

    Horrible work environment, quarterly layoffs to achieve financial "goals". Red tape abounds, unhappy people all through the company - no wonder considering the environment. I'm only staying for the inevitable severance package.

    Advice to Management

    Stop traveling all over the country with your "world tour" telling employees to keep costs down. Start by slashing you're own travel, cause I bet you aren't staying at motel6, eating McDonald's and taking cabs.


  2. "Find an identity, less re-orgs, compensate appropriately, instead of always demanding performance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive
    Current Employee - Account Executive
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Experian full-time (More than 3 years)

    Pros

    Established client base, a lot of years managing client data.

    Cons

    Challenge being able to sell solutions into existing client base, no solid direction on company goals, and unrealistic view on time it takes to execute a contract

    Advice to Management

    develop a plan that reaches all levels of the organization. Have a real vision and do a better job of recognizing people's skills and talents. Less talk, more action.

There are newer employer reviews for Experian
There are newer employer reviews for Experian

See Most Recent

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