Experian - Poor company with no commitment to ensuring new staff are supported and maintained in employment with company! | Glassdoor
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Helpful (2)

"Poor company with no commitment to ensuring new staff are supported and maintained in employment with company!"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative
Former Employee - Customer Service Representative
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

The trainers do a good job and provide the level of support you would need in the role.

Cons

Shifts are ludicrous, managers don't provide correct support, not interested in maintaining employees, not paid or given back overtime after shift has ended, holiday system is a joke! Lack of proper organisation and planning skills. People only get better opportunities and progression if you suck up, not actually bothered about supporting and promoting those who do know their job inside out and are fully competent at doing the job. Company is highly promoting on basis of suck ups and a case of if their face fits, nothing to do with if they are able to do the job; which is generally not the case in the ones who get promoted! Overall a company to be avoided unless you like being treated like they own you and can do as they please!
High turn over of staff due to all of the above and more! A company that's as bad as the coalition government!!

Advice to Management

Time to actually think about your employees and what's best for them, not what suits the big people at the top! Promote and support people properly.

Other Employee Reviews for Experian

  1. Helpful (5)

    "Terrible place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Manager in Nottingham, England (UK)
    Former Employee - Business Manager in Nottingham, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Experian full-time (Less than a year)

    Pros

    Good salary, opportunity to gain experience working abroad, if that's what you want. Would be an interesting company to work for, if it was well run.

    Cons

    Very odd company culture, with very cliquey groups. I was effectively bullied out of what should have been a good job, and which I could have done well, because I didn't fit in.

    Advice to Management

    Promote a culture of mutual respect between all employees, from the top down. That way, you'll get the best out of people.


  2. Helpful (1)

    "Good, challenging work environment... but now going down"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer Senior in Santiago (Chile)
    Current Employee - Software Developer Senior in Santiago (Chile)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Experian full-time (More than 5 years)

    Pros

    Good HR benefits, thirteenth salary, annual bonus (when company results are as good as expected), technical challenges at work are very common, diversity is respected, sometimes you can telecommute, mostly nice people.

    Cons

    Management is not doing good about employee career development. Due to last year results were not as expected, there was no bonus this year. In addition, several positions were lost and workload is highly increased for the remaining employees. Morals are low right now.

    Advice to Management

    Try to plan on a long term basis and not only for the current Fiscal Year or even for each Quarter! Also you have to start taking more seriously about your employees' development. How do you expect to reach your goals with reduced teams and low morals employees overwhelmed with heavy workload?

There are newer employer reviews for Experian
There are newer employer reviews for Experian

See Most Recent

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