Express - Started out well and went downhill from there | Glassdoor
There are newer employer reviews for Express
There are newer employer reviews for Express

See Most Recent

"Started out well and went downhill from there"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sales Associate in Edina, MN
Former Employee - Sales Associate in Edina, MN
Doesn't Recommend
Negative Outlook
Approves of CEO

I worked at Express part-time (More than a year)

Pros

You get a reasonable employee discount- 30% reguarly and 45% occasionally. They have a decent training program and you also learn how to do several different retail tasks. They also have occasional contests for additional discounts, free clothing, or other perks. I also had some good managers that were nice to work with.

Cons

By the end of the time there, I felt really underpaid and underappreciated. I was doing the job of three employees and getting nothing for it. The closings are also poorly staffed, so you can end up at the store past midnight on a weekend, even though you were only scheduled until ten. There was also really high turnover rates, so there was a lack of seasoned employees with a good knowledge of the company. Employees are not allowed to use the coupons with their discount, which is understandable, but they can't even opt to use the coupons instead when the coupons are a better deal than their discount, which i found annoying and inconvenient. And finally, the on-call shifts and getting sent home only stink. You can be scheduled for an on-call shift which means that you can't plan on doing anything that day because you have to call the store an hour before your shift to find out if you actually work. Then on top of that, many times when you get called in, you get sent home as soon as the rush dies down. At times, I barely covered my gas.

Advice to Management

The high turnover rates should be a sign that you aren't treating your employess well. Also, the average level pay and so-so other perks are not drawing the kind of employees you need to run the stores the way you seem to want to.

Other Employee Reviews for Express

  1. "Not that great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Tucson, AZ
    Former Employee - Sales Associate in Tucson, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Express part-time (Less than a year)

    Pros

    30% discount, friendly co workers, good work out for running and walking around for 5 hour shifts

    Cons

    Underpaid for long hours, expect too much for minimal pay, keep you after your shift ends to hep fold and make store look nice, usually on "on call" meaning you can't really plan out your day, expect you to talk to every customer and tell them the promotions but don't understand that you can't get to everyone at once. Management is horrible. Would no recommend.

    Advice to Management

    Be realistic and understanding with your employes, perhaps more training?


  2. "If you are under great management, then you will have a terrific time !"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Tampa, FL
    Current Employee - Sales Associate in Tampa, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Express part-time (More than a year)

    Pros

    Worked at express on two separate occasions. The first time, the manager was very laid back and fun, so working there was great ! Second time, the manager was a little more uptight, so it was a little more stressful . Overall, the clothes are great, and the discount makes it worth it.

    Cons

    Times were it gets really boring.
    minimum wage.
    Long hours standing on feet

    Advice to Management

    Trust your employees and praise them for the things that they did right. Focus on having a fun atmosphere !

There are newer employer reviews for Express
There are newer employer reviews for Express

See Most Recent

Work at Express? Share Your Experiences

Express
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or