Express - Not great but not that bad either. | Glassdoor
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There are newer employer reviews for Express

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"Not great but not that bad either."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Recommends
Neutral Outlook
Approves of CEO

Pros

Somewhat fun atmosphere.
Your performance will get noticed as to who gets the hours
Advancement is very possible if you put in the effort.
Co-workers usually are tight group

Cons

-Pay
-Sometimes management is not organized
-Some favoritism will be apparent
-Policies have lots of gray areas which makes your job to service customers harder sometimes.

Advice to Management

Listen to the customer more. clarify policies. Upper management should listen to actual stores to get better insight in each market.

Other Employee Reviews for Express

  1. Helpful (4)

    "Decent company. They are better opportunities out there."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Co-Manager
    Former Employee - Co-Manager
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Express full-time (More than 3 years)

    Pros

    Great discount. Growing brand. The clothing is easy to sell. The benefits are pretty comparable to most retail companies (for management only).

    Cons

    The pay of the associates is not competitive so the turnover rate is extremely high. The work load is extensive and you typically spend more time "training" new hires than truly developing the associates that have been strictly out of loyalty. As a manager I was paid a decent salary and my benefits were sufficient. The amount of time I spent looking for and training young, under-paid associates was such a waste of time and it makes for a bad company reputation when you only have new hires who have no idea what they are doing manning your floors. Also, associates do not work off of commission so they aren't motivated to meet goals like the management team.

    Advice to Management

    Competitive pay. Lessen workload for associates if you are going to pay them dirt. Raise your wages or pay commission to those who perform well.


  2. Helpful (8)

    "Express's dress code, employee discount, and treatment"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Recommends
    Disapproves of CEO

    Pros

    The discount given to part time employees is 30% off, full time employees 40% off. There are occasional additional 15% off weekends. There is an exception to what discount is given such as on redline items and when items are on a 40% or above promotion. Very understandable with personal conflicts and will give time off if needed, so perfect scheduling for a college student. Very flexible with scheduling but must give two weeks notice. Always on top of fashion seeing that there's always updates and clothes coming in every month. The only dress code they have is when you wear denim jeans it must be from express and no plain flip flops, nor the plain chucks nor vans for women. So very affordable wardrobe/work uniform.

    Cons

    There is a rare opportunity of company growth apparently very few selected stores are allow to give promotions to associates. The schedule is only given a week before. If you are part time employee there is much of a gamble for hours & may vary from time to time. Will choose favorites and may treat people differently because of it. The express card is much of a pressure, and may vary your hours.

    Advice to Management

    When speaking of "going green" and what to do to achieve those goals don't speak of those goals in the fitting room when a customer is in there. Don't be a hypocrite and nag sales associates about talking on the floor about work related issues such as the fitting of a shirt is when you're talking about the polish on your toes. Don't push associates on getting cards, an complain later that they push it.

There are newer employer reviews for Express
There are newer employer reviews for Express

See Most Recent

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