Express Scripts - Business side is pretty good | Glassdoor
There are newer employer reviews for Express Scripts
There are newer employer reviews for Express Scripts

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"Business side is pretty good"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Senior Financial Analyst in Saint Louis, MO
Current Employee - Senior Financial Analyst in Saint Louis, MO
Recommends
Neutral Outlook
Approves of CEO

I have been working at Express Scripts full-time (More than a year)

Pros

Fast paced, advancement potential, growing company

Cons

Fast paced, IT side pays well, but hours are brutal. Client contracts sometimes emphasize short term gain over long term relationships.

Advice to Management

Be a little more straightforward with clients. The market is getting very competitive, we are doing ourselves no favors by over complicating agreements.

Other Employee Reviews for Express Scripts

  1. Helpful (7)

    "Promises made are not to be trusted"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security Analyst in Saint Louis, MO
    Current Employee - Security Analyst in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Express Scripts full-time (More than 5 years)

    Pros

    Nice Facilities to work in.
    Decent Pay

    Cons

    HR support not credible and can be undermining.
    Toxic and hostile work environment
    Management thinks little of work life balance. Despite claims to the contrary. Internal development of employees is inoperable

    Advice to Management

    Fire you 20 something bean counters. Find a way to grow business rather than buy business. You've shot you wad with Medco and you have nothing further to offer customers or employee.


  2. Helpful (4)

    "Horrible place to work if you have a family"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Patient Care Advocate in Orlando, FL
    Former Employee - Patient Care Advocate in Orlando, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Express Scripts full-time (Less than a year)

    Pros

    Paycheck and opportunities to make more money are available.

    Cons

    You can only ask for certain times off during the day if you are at 100% quality or above.
    You can only ask for other times off if they have openings available.
    Some members of your team are the managers favorite so if they don't like you, you can forget about getting asked for special favors.
    Their medical leave is only for full time employees which can lead to attendance issues if you have worked there for only a few months.
    The customers are constantly complaining about getting too many medications at once or another agent would screw up and take something off the auto enroll and they would call back even more upset because they didn't get the medication.
    They say they will change a schedule if you have a problem but they did not and that also led to attendance problems.

    Advice to Management

    Allow for better medical leave policy in the event of an unforseen accident (one that can be proven by hospital) for employees. Keep better track of schedules in case of problems. Allow people to talk to other people about problems other than team leads.

There are newer employer reviews for Express Scripts
There are newer employer reviews for Express Scripts

See Most Recent

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