Express Scripts - Prior Authorization Associate | Glassdoor
There are newer employer reviews for Express Scripts
There are newer employer reviews for Express Scripts

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"Prior Authorization Associate"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Prior Authorization in Bloomington, MN
Current Employee - Prior Authorization in Bloomington, MN
Recommends
Positive Outlook
Approves of CEO

I have been working at Express Scripts full-time (More than 5 years)

Pros

Room to Grow, better building than PCA call center, nice people, great benefits

Cons

The only con is the schedule when you first start might not be ideal, but there are chances to change.

Other Employee Reviews for Express Scripts

  1. Helpful (3)

    "I was soo miserable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Patient Care Advocate in Saint Marys, GA
    Former Employee - Patient Care Advocate in Saint Marys, GA

    I worked at Express Scripts full-time (More than a year)

    Pros

    Had income coming in, had opportunity to earn more income.

    Cons

    They make most other call centers seem like a piece of cake.

    Back to back to back to back calls, especially during day shift and peek times.

    Strict scripts to go by. Almost every call is a bad call and most times you could tell it was Express Scripts fault.

    The company continued to raise standards that seemed almost unreachable.

    Not the job for parents who don't have a very good family plan in case your child gets sick. They can care less.

    I hear it has gotten better, but it is only from people within management. I would need to get on Valium to go back to that job again.


  2. Helpful (1)

    "a nice change a pace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Data Entry Certified Pharmacy Tech in Troy, NY
    Current Employee - Senior Data Entry Certified Pharmacy Tech in Troy, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Express Scripts full-time (More than 5 years)

    Pros

    it works for me, i came from retail pharmacy and like any job it had favoritism and i was one of the favorites. It is a little different at express but so what, it pays the bills, no one bothers me and I get the time off I need. I like my manager, in fact I have liked them all and if there was a problem I figured it out like a grown up. Express has been flexible with my health issues and school issues , the pay is decent the reward according to the work you do not some preset rate so that works for me because I work hard, if you work hard you will be rewarded if you coast, they will notice and you will be rewarded accordingly , thus the complaints. I will stay as long as they have me.

    Cons

    just the software , hopefully it gets better with the merger and some of the complaining but but at my site we rock

    Advice to Management

    bring back the bonuses and award them to the sites based on site performance , not on company performance if the site does well reward it , just like the merit raises reward the performerers and the ones who don't , oh well better luck next quarter! oh yeah a little more diversity in your leadership at the site level please, thanks

There are newer employer reviews for Express Scripts
There are newer employer reviews for Express Scripts

See Most Recent

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