Express Scripts - CSR | Glassdoor
There are newer employer reviews for Express Scripts
There are newer employer reviews for Express Scripts

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"CSR"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Contractor - Customer Service Representative
Current Contractor - Customer Service Representative
Recommends
Neutral Outlook
Approves of CEO

I have been working at Express Scripts as a contractor (Less than a year)

Pros

Schedules beginning after noon have both Fridays and Saturdays off. Later schedules have less call volume. Can flex in/out if need be. Job entitles helping people.

Cons

Schedule bidding, too many emails w various updates (not enough time to go through btwn calls), strick 15 min breaks (2), and 30 min lunch. Depending on schedule, days off not consecutive. 1st 2 weeks on floor you will feel very overwhelmed even after 7 weeks training, training environment gives you the knowledge but still does not prepare you.

Other Employee Reviews for Express Scripts

  1. "Project Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Express Scripts as a contractor

    Pros

    Good Company to work for.

    Cons

    No Cons that I have ran into.


  2. Helpful (1)

    "Stress pit"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Express Scripts full-time

    Pros

    Good paid time off, decent benefits.

    Cons

    Never have I worked a job that was so threat based. From the moment I started I felt as if the goal was to be rid of me. There is such a constant undertone of being shut down, one almost wishes they would just get it over with. Fifty percent of management is incompetent and the quality assurance people use subjective retaliatory marking. Training is laughable and people with little to no education are being taught to push generic drugs in any situation. $$$ are the bottom line not patients.


There are newer employer reviews for Express Scripts
There are newer employer reviews for Express Scripts

See Most Recent

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