Express Scripts - Pay is decent; benefits are good; multiple corporate cultures--some good, some not; hard to advance | Glassdoor
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There are newer employer reviews for Express Scripts

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Helpful (1)

"Pay is decent; benefits are good; multiple corporate cultures--some good, some not; hard to advance"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Saint Louis, MO
Current Employee - Anonymous Employee in Saint Louis, MO
Recommends
Neutral Outlook
No opinion of CEO

I have been working at Express Scripts full-time (More than 5 years)

Pros

If you like project management and lots of overtime.
Good benefits; some work-from-home opportunities.

Cons

You have to change jobs within the company to make more money.
It takes a year or more to remove bad managers.

Advice to Management

Recognize the full skill-set of your people...avoid pigeon-holeing.

Other Employee Reviews for Express Scripts

  1. Helpful (1)

    "customer service (csr)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Las Vegas, NV
    Current Employee - Customer Service Representative in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Express Scripts full-time (More than 5 years)

    Pros

    started with medco health in 2005

    Cons

    ESI.. crappy company.... GOD awful calls, horrible management. Crappy CEO.... CEO made 39 million last year. But tell Customer service we make to much money.

    Advice to Management

    Was givin layoff notice on 03/05/2013, management still has not giving a date when layoff will start. PLEASE tell us when layoff will start so we can move on with our lives and leave this crappy as call center. Disney and other clients are not going to keep getting disconnected and talk to like crap,by temps.


  2. "CSR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Customer Service Representative
    Current Contractor - Customer Service Representative
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Express Scripts as a contractor (Less than a year)

    Pros

    Schedules beginning after noon have both Fridays and Saturdays off. Later schedules have less call volume. Can flex in/out if need be. Job entitles helping people.

    Cons

    Schedule bidding, too many emails w various updates (not enough time to go through btwn calls), strick 15 min breaks (2), and 30 min lunch. Depending on schedule, days off not consecutive. 1st 2 weeks on floor you will feel very overwhelmed even after 7 weeks training, training environment gives you the knowledge but still does not prepare you.


There are newer employer reviews for Express Scripts
There are newer employer reviews for Express Scripts

See Most Recent

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