Express Scripts - It was very stressful. | Glassdoor
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There are newer employer reviews for Express Scripts

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Helpful (2)

"It was very stressful."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Harrisburg, PA
Former Employee - Customer Service Representative in Harrisburg, PA
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I worked at Express Scripts full-time (More than 8 years)

Pros

The salary was decent and the other employees in my department were great to work with. The hours were good and the team leads were helpful when needed.

Cons

There are too many management possitions for the amount of employees. It is a union shop but the union doesn't stand behind the employees at all. If the company doesn't want to keep paying long term employees their salaries they just get rid of the department you work in but in a way that keeps you from getting a severence package.

Advice to Management

Be more consistant with the way you treat your employees. They are what keeps your business going.

Other Employee Reviews for Express Scripts

  1. Helpful (6)

    "Minimalist, control freaks, frugal work environment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - IT Project Manager in Saint Louis, MO
    Former Contractor - IT Project Manager in Saint Louis, MO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Express Scripts as a contractor (More than a year)

    Pros

    Free tea and coffee.
    Several microwave units available on all floors.
    Clean.
    Good cafeteria food but expensive.
    Stock holders are happy with the frugality of the company in providing minimal office desks and a bare amount of office supplies.

    Cons

    Cold, sterile, stressful work environment.
    Contracted employees treated as easily replaced modules.
    Stressful environment.
    Terrible on-boarding process.
    Hired as a project manager and yet it took 4 weeks to be given access to MS Project.

    Advice to Management

    Lighten up!


  2. Helpful (12)

    "Do whatever you can to stay away from this company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Dublin, OH
    Current Employee - Customer Service Representative in Dublin, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Express Scripts full-time (More than 3 years)

    Pros

    Work from home option, Coworkers are friendly and caring, You might be able to advance in the company and they might give you a pay raise

    Cons

    Bad management, low raises, took away all perks we had as Medco Health before the buyout, This money hungry corporation even took away our Thanksgiving turkey we used to get yearly, treats employees more like work horses than an employee, Company will write you up for long call times even if you deal with all Medicare(elderly) patients

    Advice to Management

    Customer service should be number one!! We should NOT be trying to cut off people to meet call time stats.

There are newer employer reviews for Express Scripts
There are newer employer reviews for Express Scripts

See Most Recent

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