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Express Scripts

Part of Cigna
Engaged Employer

Express Scripts

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Employee Review

  1. 1.0
    Former Employee, more than 5 years

    Medco Employee.. Was great till Express bought us

    Dec 31, 2013 - Customer Service Representative in Dublin, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    could work from home. bonus was good if you worked yourself to death

    Cons

    after being purchased by express scripts this company became more sales driven and not so much customer service related. Micromanaged by supervisor that have very little experience. received 4 monitored calls at 100% with many awards and yet was fired for "below standard" work...this was due to being vocal about the new sales related work that was mandatory. management does not want to hear our opinion. worked there 7 years was fired by a sup who had 1.5 years total.

    9 people found this review helpful
  1. 5.0
    Former Employee

    Good Company

    Aug 7, 2022 - Inventory Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Express Scripts used to have much more generous 401k match before Cigna took over it

    Cons

    It is difficult to choose the nice shift

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  2. 5.0
    Current Employee

    A good, stable employer

    Jul 28, 2022 - Senior Financial Analyst 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Express Scripts does value their employees and, in my experience, for the most part treats them right. Management is not above the law, and there is a very good culture of listening to employees and honestly trying to get the job done as best as possible. They used to have a reputation for working their salaried employees to death, but they have over the past ten years taken some major steps to address that.

    Cons

    Still worried about policy changes post-acquisition by Cigna. While I am unaware of any recent major layoffs or other cost-cutting measures, I fear they are coming.

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Express Scripts Photos

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Express Scripts photo of: Express Scripts' Headquarters
Express Scripts photo of: 2018 Veterans Day Celebration
Express Scripts photo of: 2018 Experience Diversity Summit Artwork
Express Scripts photo of: Can Can Sculpture Contest
Express Scripts photo of: POW/MIA Table was on display at our corporate headquarters as a place of honor for fallen, missing or imprisoned military service members throughout the Memorial Day Weekend.
Express Scripts photo of: Some of HQ interns celebrating #NationalInternDay
Express Scripts photo of: Express Scripts at Pride
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