Employee Review
- Former Employee, more than 10 years★★★★★
Terrible company
Apr 16, 2015 - PCA and RTL in Las Vegas, NVRecommendCEO ApprovalBusiness OutlookPros
The pay is relatively good and you learn useful information about how the prescription insurance world operates.
Cons
Express Scripts is the dollar store of the PBM industry and they treat their employees no better than their members and clients. They do NOT emphasize customer service rater making the call quick. You will get marked down more on a call by upsetting the member then you would giving inaccurate information. So it is advantageous to lie to a member so they don't get mad. I was originally trained by Medco Health before the merger, and couldn't stomach Express Scripts' lack of ethics.
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Other Employee Reviews
- Former Employee★★★★★
Pros
Making sure patients gets there medication on a timely manner.
Cons
Giving more incentives to it’s employees.
Continue reading - Current Employee★★★★★
Pros
Easy work that's fully remote.
Cons
You'll get treated poorly if they can get away with it.
