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Express Scripts

Part of Cigna
Engaged Employer

Express Scripts

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Employee Review

  1. 2.0
    Current Employee, more than 1 year

    Good place to start

    Aug 15, 2022 - Pharmacy Benefits Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Remote full time call center

    Cons

    Mist request time off 14 days in advance. Time off never approved . Management are all control freaks . Punished for not saying exactly what they tell you. Systems infected with ransomware . Toxic coworkers who hate life . Trained to lie to customers . No room for advancement from within . 13.00 hr when other companies pay 16to18 hr. Way too many people that think they know it all . No support . Rude and disrespectful employees very toxic environment. Incredibly high expectations from workers when management can't even perform at the required levels. Virtual call systems are crap infected with ransomware being controlled by outside sources .

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  1. 5.0
    Current Employee, more than 1 year

    Great company

    Mar 27, 2022 - Financial Analyst in Saint Louis, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Great work life balance -Co-workers are helpful

    Cons

    -Health insurance is okay -Merit increase and promotions can be on the low side

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  2. 4.0
    Former Employee, less than 1 year

    Good Company some things need to change thought

    Aug 30, 2022 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Paid 5-Week Training Great PTO and Holidays off Very laid back managenmet as long as you are doing you job Can move up or move Lateral for advancement Company provided equipment Offered voluntary time off when calls were really low

    Cons

    Training needed to be more in depth for the position it was more towards laws and the company. You dont move up or lateral as fast as they say in the interview . You get quality graded on one call a week and need to be at an average of 92% if you dont meet the average after a few months you will be fired. Even if you meet the rx conversion goals they dont care if your quality is bad.

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Express Scripts Photos

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Express Scripts photo of: Express Scripts' Headquarters
Express Scripts photo of: 2018 Veterans Day Celebration
Express Scripts photo of: 2018 Experience Diversity Summit Artwork
Express Scripts photo of: Can Can Sculpture Contest
Express Scripts photo of: POW/MIA Table was on display at our corporate headquarters as a place of honor for fallen, missing or imprisoned military service members throughout the Memorial Day Weekend.
Express Scripts photo of: Some of HQ interns celebrating #NationalInternDay
Express Scripts photo of: Express Scripts at Pride
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