Extended Stay America - Too Many in Senior Management (VPs) at Corporate Office Have no Clue how to actually Run the Hotels | Glassdoor
There are newer employer reviews for Extended Stay America
There are newer employer reviews for Extended Stay America

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Helpful (3)

"Too Many in Senior Management (VPs) at Corporate Office Have no Clue how to actually Run the Hotels"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Area Manager
Current Employee - Area Manager
Doesn't Recommend
Negative Outlook

I have been working at Extended Stay America full-time (More than 10 years)

Pros

Low management turnover. Don't have to wear suit and tie.

Cons

Low Pay.
Low Pay for hourly workers so hard to attract and retain quality individuals.
Constantly introducing new policies, many of them not thought out. No respect for managers at hotels and none for staff.
Talks about caring for staff, but actions are the opposite of what the senior managers say.
Too many people in positions of power that have never run a hotel, especially a budget conscious brand.
Let operations managers do their job and hire more sales managers to do theirs.

Advice to Management

Listen to your employees. Spend some real money on employees and truly invest in the properties.

Other Employee Reviews for Extended Stay America

  1. "Guest Receptionist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Extended Stay America part-time

    Pros

    Great Co-Workers and Boss.

    Cons

    Late Hours, must be flexible to do different tasks.


  2. Helpful (1)

    "Too top heavy, and too micromanaged"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Executive
    Former Employee - Regional Executive
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Extended Stay America full-time (More than a year)

    Pros

    Company has been re-invented to be more of one brand and look. Definitely have a good game plan in place to increase revenue and market share.

    Cons

    Push their salaried management way too hard, forcing them to work 70+ hours a week because the company wants to keep costs down on labor and workers' health insurance. Company mandated managers not schedule any hourly employee for more than 20 hours per week, thus allowing them to not offer health insurance to those employees, therefore causing a great deal of turnover because the employees cannot support themselves on that amount of pay. Although they have some very good ideas within their business model, they failed to consider the costs of executing those plans accurately so as to not cause undue burden on their linelevel managers and employees.

    Advice to Management

    Take better care of your hotel managers, give them the labor hours to effectively manage their properties, and make ESA a better place to work for the hourly employees. Cut some of the fat at the top of the management ladder...too many VP's.

There are newer employer reviews for Extended Stay America
There are newer employer reviews for Extended Stay America

See Most Recent

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