Eze Software - Just another dehumanizing corporate environment with terrible management | Glassdoor
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There are newer employer reviews for Eze Software

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Helpful (8)

"Just another dehumanizing corporate environment with terrible management"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Product Management in Boston, MA
Current Employee - Product Management in Boston, MA
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at Eze Software full-time (More than 3 years)

Pros

Small perks like free kitchen snacks and the occasional company outing or event put on by the "Improvement Committee." Decent benefits, although they are being eroded away each year due to rising costs. There are some very competent, talented people who work there, although those numbers seem to decrease each year as they leave for greener pastures.

Cons

Poor company vision and stability - The company is constantly re-branding and restructuring. There's high turnover. The company often lies outright to its clients claiming they have many products and services and then has to frantically create them later, forcing its employees to work long hours for little to no added compensation.

Poor Management - Most of the management is awful and inexperienced, at best petty and indifferent, and at worst, downright abusive. Eze says it takes its "upward feedback" very seriously, but considering the same problems continue to exist and in many cases has even worsened, management doesn't exactly feel the need to adequately address it. Morale is very low within the company in general for many employees.

Office politics - There are a lot of office politics between teams, within teams, and between managers. This friction has led to increasing delays in product releases, among other things. It's significantly impacted the quality of work life.

Advice to Management

Your middle managers need far more extensive professional training because your employees are suffering. Morale is very low, the best people there are leaving in droves. You need to start paying your employees competitive rates at the very least, because a lot of tech companies have been moving into the area and they are paying more, giving more all around, providing better work environments, and behave more professionally.

Other Employee Reviews for Eze Software

  1. Helpful (5)

    "Inexperienced managers and inconsistent expectations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Boston, MA
    Former Employee - Manager in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Eze Software full-time (More than 5 years)

    Pros

    Fun social events are scheduled on a regular basis both during and after work. There are committees devoted to promoting company culture and community service. Soft skills and business skills training sessions are offered regularly (although usually only to managers). The office location (For Point Channel) is fun and convenient.

    Cons

    There is a lack of experience among managers. Many managers are promoted because of seniority, not because of experience or leadership skills. New managers receive little or no training at all; as a result, management styles and expectations are inconsistent across teams, and employees suffer.

    The executive management team places a huge emphasis on how Eze values and promotes transparency and career growth, while in reality neither of these are employed consistently.

    The company still promotes a start-up mentality that is not realistic for a 400+ person company. This start-up mentality works when it's applied to the company culture (see the Pros section). However, when it comes to its products, the company consistently promises clients features it can't deliver and then expects employees to work nights and weekends for days on end only to deliver a band-aid solution that needs to be hotfixed 15 times.

    Advice to Management

    Bring in some upper-level managers from outside the company who actually have experience. Promote training for managers and consistency in management practices and expectations. It's great that managers are in the trenches too, but make sure they have enough time to actually MANAGE and lead their teams.

    Revisit your base compensation numbers because they are not competitive with other companies, especially as more and more high-tech companies come to the Boston area. Scale teams consistently across the organization as the organization grows in order to prevent burnout.

    Bring back the collaborative, tight-knit culture that used to make Eze great, and make sure it's promoted and practiced by all employees.


  2. Helpful (9)

    "Software run like banking: Dehumanizing work, poor unapproachable managers, and long inflexible hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Analyst in Boston, MA
    Current Employee - QA Analyst in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Eze Software full-time (Less than a year)

    Pros

    Eze OMS wins awards for being the best in its niche industry. Eze Castle hires competitive and
    smart individuals to work in a profitable industry. Good company for managers who have already
    climbed the ranks before the mass hiring began a few years ago—Eze markets its job postings very
    convincingly.

    Cons

    Self-described as taking pride in its culture, Eze has lost its roots as a start-up and entirely faded
    into an overworked group of dehumanized recent grads, most of whom still drink the Kool-Aid and deny this reality. My department featured particularly immature and unapproachable managers—some who literally won’t lift their eyes from the computer screen for you—who created a very stiff atmosphere and did not give themselves time off from their work to ever actually “manage”. These managers take performance evaluations very seriously and yet judge extremely artificially (ie. globalizing gaffes as if major patterns) seeing as how they hardly ever check in or work with you. Additionally, the bonus is false advertising as it reportedly amounts to hardly more than a paycheck, and employees are mostly stuck for two years instead of the sales pitched 12-18 months before moving on to consulting—which is just a glorified “Geek Squad.” I witnessed 70+ hour weeks and even a full 24-hour shift go unrecognized and completely uncompensated. Also note that the hours are 8am-6pm with a lunch that is pressured into generally lasting no more than 10 minutes. Former department members still recall the good old days, but that ship sailed long ago.

    Advice to Management

    Meet with all employees from time to time rather than simply leaving each employee with one boss. Cut the hours back just a tad and employee benefit will far outweigh the work completed during the end-of-day lull. Continue to foster the whatever-it-takes attitude.

There are newer employer reviews for Eze Software
There are newer employer reviews for Eze Software

See Most Recent

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