Eze Software - Poor Management, Struggling Culture, No Room for Growth - It's not what it used to be.... | Glassdoor
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Helpful (8)

"Poor Management, Struggling Culture, No Room for Growth - It's not what it used to be...."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Doesn't Recommend
Negative Outlook
No opinion of CEO

I worked at Eze Software full-time (More than 3 years)

Pros

There are/were some great people at Eze. They have good intentions and want to improve.

Cons

It is simply not a great place to work anymore. The company has grown quickly and some managers (that were probably great when they were first promoted and their teams were small) struggle to develop the growing teams that they are now managing. There is no room for growth and the leadership program (which is not much of a program at all) prepares you to become a consultant aka technical support specialist. They make a lot of false promises and target the wrong people because they want to culture to remain full of young former college athletes. They should be targeting people that are actually interested in technology and sell that aspect as opposed to promising people that they will end up in these amazing client facing roles if they can just pick up the tech aspect fast enough. There is a ton of pressure placed on employees, a lack of respect and as a result, very high turnover.

Other Employee Reviews for Eze Software

  1. Helpful (13)

    "A once great company has fallen to pieces"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Eze Software full-time (More than a year)

    Pros

    Eze used to pride itself on tremendous culture, workplace transparency, competitive compensation, and great training. It also revolutionized the industry by producing great products. Employees were promoted based on merit and the company was dynamic. Then, the ConvergEx merger happened. ConvergEx killed the culture in NYC and drained resources from the rest of the company. ConvergEx is now out of the picture (and will likely be out of business pretty soon), but Eze just kept getting worse. The QA program became miserable for incoming employees - a 12-18 month training program became a 2-3 year sweatshop and the stories of managers abusing their analysts were appalling. Consulting became nothing more than glorified tech-support as Eze began producing low-quality products or outright lying to clients saying they could sell products they didn't actually have and passing the buck onto Consultants to have to perpetuate this lie "in the name of protecting the company." I was actually told by my MANAGER to lie to clients and perpetuate the myths that sales sold on them - this was doing "good business." The moment that happened, I lost all respect for this company, and fortunately got out. I am not alone - the turnover here is absolutely outrageous, and management seems oblivious to the fact that the average employee usually lasts about 2 years here and refuse to do anything about it. Why? Because management, at least in consulting, is completely inept, likely because they have no experience working anywhere but Eze and thus have never received proper training on proper management.

    Guess I didn't really list too many pros, because there really aren't many. I guess there are free snacks? Also, while the culture is eroding in the Boston HQ, it is still pretty good in some departments.... Also the company holiday party is truly great, and the community service opportunities are inspiring.

    Cons

    So many. The ceiling is low here because people who entered the company 5-7 years ago, regardless of their ability, have entered cushy mid to upper management positions and sit there like a logjam. Many of the upper management in NYC is downright bad at their jobs and prefer putting up good numbers in terms of implementation time business development to truly serving their clients (thought this was consulting? HA!). Positions are advertised as financial services but really you're either on the tech side (development), operations side (GTS), or "consulting" side which, as others have noted, is really glorified tech support. You are frequently derided by clients because the product has become terribly buggy and they have zero respect for you. Also, the Hedge Fund industry is retracting so the future of this company is not great....

    Advice to Management

    Stop hiring econ/finance/liberal arts people for tech roles and hire TECHNICAL people. Consultants are nothing more than tech support - hire for this. Upper management needs to be purged - many of the manager/directors are inept because they have only known the disorganized Eze method - bring in consultants from true tech juggernauts like IBM, Capgemini, Accenture etc. to clean up the organization and instill true training and best-practice methods, because even upper management is constantly trying to figure it out on the fly because, frankly, they are low quality employees.


  2. "systems analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Analyst in Hyderabad (India)
    Current Employee - Systems Analyst in Hyderabad (India)
    Recommends
    Positive Outlook

    I have been working at Eze Software full-time (More than 5 years)

    Pros

    Good Product development company focussing on growth, fastest developing company

    Cons

    -Nothing much to say as I just entered

    Advice to Management

    Nothing

There are newer employer reviews for Eze Software
There are newer employer reviews for Eze Software

See Most Recent

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