FARO Technologies - Great Company Investing in People & Technology | Glassdoor
  1. Helpful (2)

    "Great Company Investing in People & Technology"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FARO Technologies full-time for less than a year

    Pros

    The Team is always engaging and proactive in getting me the tools and support I need; Very competent colleagues with vast knowledge of their respective disciplines; There is always a push to make our products better for the customer with heavy R&D including customer input; FARO products & service are superior compared to competition based on technology, user interfaces and customer support - according to... prospects I visit; tons of room for growth of sector technology and customer base -Construction BIM in my case; Personal professional growth is huge for me- so much to learn about complete work flow;

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    Cons

    If you're not the adaptable type or don't like change it may be a con; If you're not the engaging or proactive type it may be a con;

    Advice to Management

    Continue the growth trajectory, investing in smart people and R&D

    FARO Technologies2019-09-06
  1. Helpful (1)

    "Great experience working at FARO: The training and onboarding process is great; strategic and service oriented company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Distribution Manager in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FARO Technologies full-time for less than a year

    Pros

    Benefits, Team-work; Strategic thinking, Customer Oriented; Management

    Cons

    Weak communication between the Verticals (business)

    FARO Technologies2019-09-05
  2. Helpful (2)

    "Very neutral to grim outlook."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at FARO Technologies

    Pros

    Good people mixed in there, good technology, some good benefits.

    Cons

    Too much red tape. Everything is a protocol. If you need something from another department you need your manager from department A to contact the director of Department B, who does not even understand the request and will have the manager of department B make the decision. What is the point of that director then? People in management positions that got to them through friendships or seniority. Some of these... managers are not able to motivate, don't know how to address people, don't have the patience to answer questions, offer guidance or fulfill the needs of their team. HR can't answer simple yes or no questions with a yes or no. Stressful and grim enviroment as many people seem afraid that layoffs are coming under new vision. Healthcare went up 1000%

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    Advice to Management

    This is more for the CEO, as the C level is being restructured. Be transparent with the employees. Some are terrified and stressed over layoffs. If they are coming, allow some people the heads up to start looking elsewhere. Evaluate the current management in the different teams. It's embarrassing how some people in upper management positions don't know what their teams handle or FARO as a whole does. Morale is... very low, pretzels are nice and a welcome detail, but we need to see change for the better. During the restructuring don't punish low level employees for the unrealistic promises, metrics, expectations and directives of upper and middle management. The low level workers are doing as told and trying to keep up, while management fail to analyze all the factors that can affect their KPIs.

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    FARO Technologies2019-10-04

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