FIS - Too much going on | Glassdoor
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There are newer employer reviews for FIS

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Helpful (1)

"Too much going on"

Star Star Star Star Star
Former Employee - Client Service Manager in Saint Petersburg, FL
Former Employee - Client Service Manager in Saint Petersburg, FL

I worked at FIS full-time

Pros

My team members were great to work with - dedicated, professional, always put the clients first and remained positive even in difficult situations.

Cons

Too many meetings causing far too many double-bookings, late arrivals, and no shows. Almost impossible to find an open slot to rebook. Makes getting projects and work completed very slow going. This is most likely because when people leave their work is often assigned to existing staff rather than filling the opening.

Advice to Management

Stop focusing on your own bonus and give more recognition to the employees in the trenches.

Other Employee Reviews for FIS

  1. Helpful (6)

    "Employees rarely recognized while benefits and salary are mediocre"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accounting in Jacksonville, FL
    Current Employee - Accounting in Jacksonville, FL
    Doesn't Recommend
    Neutral Outlook

    I have been working at FIS full-time (More than 3 years)

    Pros

    Great experience from a systems perspective; due to numerous acquisitions over the last several years, FIS operates multiple accounting systems. Employees have stock options. Hours can be flexible for those not in management; okay work-life balance.

    Cons

    Benefits continue to get worse each year, especially medical benefits. For a Fortune 500 company, one would think the company would offer better benefits to its employees. Very limited mobility to get promoted from within; if you are more knowledgeable than your manager, you are viewed as a threat. HR will always support management regardless of how inappropriate decisions made by senior management may be, not worth taking the time to address your concerns with them. Increases are laughable, corporate standard 2% in 2011, which is always based on a bell curve and formulated so that no one ever “exceeds expectations.” Employees participate in quarterly meetings where the CFO talks about how well the company is doing and how FIS is #1 in the industry. Ironically, just before raises were given this year, the CEO gave a speech about how important the employees are, as if that was going to soften the blow.

    The company operates too many accounting systems, and very little has been done over the last three years since the merger with Metavante, to consolidate those systems and branding continues to be inconsistent.

    Legacy Metavante employees act and behave as though they are working for a smaller company and forget that we are all one company; the mentality of employees is very narrow and they forget we are a company with 30K employees.

    Business units operate as if they are separate from FIS and Sales runs the show; they are not required to adhere to company policies and procedures or very little is being done to address the inconsistencies.

    Advice to Management

    Stop talking about appreciating your employees and actually do something about it, for example, provide better benefits. Give increases and acknowledge those that deserve it. The same old song and dance is getting old and you are losing valuable employees.


  2. "good environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager in Jersey City, NJ
    Current Employee - Relationship Manager in Jersey City, NJ
    Doesn't Recommend
    Negative Outlook

    I have been working at FIS full-time (More than 3 years)

    Pros

    environment is casual and comfortable

    Cons

    known to be a discriminatory work place

    Advice to Management

    listen to your employees

There are newer employer reviews for FIS
There are newer employer reviews for FIS

See Most Recent

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