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FIS

Engaged Employer

FIS

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Employee Review

  1. 5.0
    Current Employee

    Amazing place to work

    Nov 18, 2021 - Front Desk Receptionist in Jacksonville, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great atmosphere to work in, lots of room for growth.

    Cons

    I have no cons at all

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  1. 5.0
    Current Employee

    Awesome employer

    Jan 25, 2022 - Loan Operations Analyst in Milwaukee, WI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    FIS is a leading company in all aspects of the daily work life. It will always push you to be your best and to find your true inner professional

    Cons

    Heavy work load, not for the faint of heart

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  2. 2.0
    Former Employee, more than 1 year

    Stepping stone and not much else

    Jan 19, 2022 - Systems Administrator II 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits package is decent I suppose

    Cons

    Some of the "managers" have zero managing ability. Some are great. I went through three different managers in less than three years. Constant restructures and reorganizations completely changed the scope of the position from when I started. Raises and promotions were basically nonexistent during my time there. Coworker was given a promotion with zero increase in compensation. Nearly impossible to see any sort of salary increase. Even though the IT manager of the company I was dedicated to also raised the issue with my team's manager at FIS. The one raise I did receive wa so negligible (0.7%) that I didn't even know I had received it for four months. The in-call rotation and procedures changed frequently to the point many didn't know when they were on call or what the procedures were. FIS set unrealistic expectations for the client which constantly left the client frustrated. New hires were brought on to my team who were paid more than me (senior member of the team at that point) while basically having zero knowledge. Ridiculously high turnover rate kept knowledge constantly walking out the door and everybody else trying to pick up the pieces. Workload was so overwhelming I brought it up to my manager who told me to turn down new ticket assignments. Was then knocked on my performance review for failing to take the initiative even though my productivity was nearly double that of most members of the team.

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