Fairmont Hotels & Resorts - Immature Management | Glassdoor
  1. Helpful (2)

    "Immature Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Banquet Server in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Fairmont Hotels & Resorts full-time for more than a year

    Pros

    The New largest IT hotel in Austin.

    Cons

    Too many to fill this space. Insecure, immature, and unqualified management. Has a horrible reputation for treating competent staff like imbeciles. High turnover due to uneducated, ego driven leaders.

    Advice to Management

    Micro management and ridiculous expectations are the reason you’re shiny new exterior fails to impress.

    Fairmont Hotels & Resorts2019-08-02
  1. "Spa Therapist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bermuda, AL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Fairmont Hotels & Resorts full-time for more than a year

    Pros

    Great overtime Great commission Lovely spa Great benefits Great income in peak season!

    Cons

    No clients= not much money!

    Fairmont Hotels & Resorts2019-10-28
  2. "Very well run company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Owner Services Supervisor in Santa Fe, NM
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fairmont Hotels & Resorts full-time for more than a year

    Pros

    Training processes and support systems far surpass other hospitality chains I have worked for. High standards of service and very professional upper management.

    Cons

    Now under the umbrella of a much larger company, Accor Hotels. Enormous size can make it difficult to please everybody.

    Advice to Management

    I can't speak for other properties, but mine could use more oversight to keep middle management on track.

    Fairmont Hotels & Resorts2019-11-07

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