Family Dollar Stores - Think Twice, then a 3rd time... | Glassdoor
There are newer employer reviews for Family Dollar Stores
There are newer employer reviews for Family Dollar Stores

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Helpful (3)

"Think Twice, then a 3rd time..."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - District Manager in Tidewater, VA
Former Employee - District Manager in Tidewater, VA
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at Family Dollar Stores full-time (More than 3 years)

Pros

Family Dollar strives for GREAT Customer Service. Has plenty of Policies and Procedures for all to follow, they are very consistent with "coaching and counseling" to change the team members or CHANGE the team members.

Cons

Poor payroll hours, most managers and assistant managers are alone in their stores until 2 or 3 pm which makes them easy targets in the mornings. To many tasks to complete at the store level leaving 90% of the stores unsuccessful in one area or another. Poor work/life balance. If you're salaried you should be prepared to work 70 hours plus to be successful whether your're a Store Manager or above due to the lack of payroll, "YOU" make it up. A lot of Micro Managing.

Advice to Management

Put payroll into the stores to have at least 2 team members per store during open hours. Cutting payroll to make your plan isn't the answer, ever. Make sure ALL team member including field management have a quality balance of work and family. You've forgotten the FAMILY part of Family Dollar only to focus on the DOLLAR part. I was told "Change the people or CHANGE the people" that's the new key phrase, so I couldn't change the job so I CHANGED the job.

Other Employee Reviews for Family Dollar Stores

  1. Helpful (2)

    "Greedy Dollar"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Pittsburgh, PA
    Current Employee - Store Manager in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Family Dollar Stores full-time (Less than a year)

    Pros

    Having a great team that works hard yet understands that the upper levels of the corporation are no at all in touch with reality. However teams are built and not given.

    Cons

    The list of cons as a Store Manager are very long, they want you to work 70-80 hours a week alone. This leaves an open gap to be robbed or injured without aid. Also if the head of loss prevention finds you working alone you will be written up. The reason you will be working alone id due to the fact that they allocate 5-6% for your payroll. They set you up to fail from the start!

    Advice to Management

    My advice would be for the corporate level to stop trying to cut payroll and invest in stores. This would remove the general skankiness that is seen across the board at every Family Dollar you enter.
    Treat Store Managers like real managers not cattle.


  2. "Something For Nothing But Its A Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Riverdale, GA
    Former Employee - Customer Service Representative in Riverdale, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Family Dollar Stores part-time (Less than a year)

    Pros

    Flexible Schedule, Convenient, Easy Job at times

    Cons

    Little to nothing pay,understaffed at times,no discount

There are newer employer reviews for Family Dollar Stores
There are newer employer reviews for Family Dollar Stores

See Most Recent

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