Farmers Insurance Group - Challenging | Glassdoor
There are newer employer reviews for Farmers Insurance Group
There are newer employer reviews for Farmers Insurance Group

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Helpful (1)

"Challenging"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Claims Adjuster in Overland Park, KS
Former Employee - Claims Adjuster in Overland Park, KS
Recommends
Neutral Outlook
No opinion of CEO

I worked at Farmers Insurance Group full-time (More than 3 years)

Pros

People
Number of different avenues to pursue in the insurance industry
Salary increases based on the number of tests you can pass

Cons

Customers were tough to deal with at times. The workload was at most times not sufficient with the time required to complete.

Advice to Management

Listen to the individuals who work the claims on a daily basis

Other Employee Reviews for Farmers Insurance Group

  1. Helpful (3)

    "Never have enough time, treated like a Number"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Claim Representative, Liability in Olathe, KS
    Former Employee - Inside Claim Representative, Liability in Olathe, KS
    Doesn't Recommend
    Disapproves of CEO

    Pros

    good co-workers, 20 days PTO your first year, easy to get a job because always hiring (but that's because always firing, too)

    Cons

    High inventory, treated like a number, high turnover. Will fire good employees because of some of the petty things they rate you on. You can be making correct liability decisions, providing good customer service, etc, but one insignificant thing they rate you on can get you fired. Also, it depends on your supervisor. I know of other CRs that were not hitting any of their numbers, yet they were never written up because they were buddy's with their supervisor. Claim Reps were always busy and over-worked, yet I constantly saw supervisors chit-chat with each other and supervisors never seemed too busy.

    Advice to Management

    Spend a day doing what Claim Reps do so you know how much time each claim takes. Look at how much it cost for training, because you must be spending a lot with high turnover


  2. "Moving into the modern era quickly."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Woodland Hills, CA
    Current Employee - Manager in Woodland Hills, CA
    Recommends
    No opinion of CEO

    Pros

    The opp's for growth and investment in the infrastructure will pay off.

    Cons

    The home office is located in California.

There are newer employer reviews for Farmers Insurance Group
There are newer employer reviews for Farmers Insurance Group

See Most Recent

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