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Farmers Insurance Group

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Farmers Insurance Group

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Employee Review

  1. 5.0
    Former Employee

    Amazing place

    Nov 3, 2022 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Super involved, amazing growth opportunities, very flexible and understanding management

    Cons

    Can be a little strict about small thinsb

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    Farmers Insurance Group Response

    Talent Brand Specialist

    We're so glad to hear your experience at Farmers was so positive - thank you for sharing your thoughts!

  1. 5.0
    Former Employee, more than 8 years

    steady pay

    Jan 25, 2023 - Insurance Specialist in Long Beach, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    commission pay work on week days

    Cons

    no medical no 41k / retirement options

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  2. 4.0
    Current Employee

    Good Heart at the core, however strategically loosing focus on it's employees

    Jan 20, 2023 - Property Claims Adjuster 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    When it comes to customers, we have always been encouraged to do the right thing for the customer, it is a company with a good heart.

    Cons

    Pay has not kept up with inflation. Misdirected metrics -- Personal success if heavily grounded in customer service survey results, however the survey is a Likert Scale from 1-10, and only 9s and 10s are "good" scores, anything below that is considered a negative score. Claims has outsourcing areas like water mitigation and contents evaluation, prematurely shuttering departments, and poorly executing the process change management.

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    3 people found this review helpful

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Farmers Insurance Group Photos

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Farmers Insurance Group photo of: Employee volunteers help rebuild a home in Houston
Farmers Insurance Group photo of: Employees pose in their Farmers gear
Farmers Insurance Group photo of: The Woodland Hills office building
Farmers Insurance Group photo of: Employees took a selfie in our Woodland Hills office's courtyard
Farmers Insurance Group photo of: Employees attend a meeting
Farmers Insurance Group photo of: The Phoenix Employee Resource Groups hosted an ERG Fair
Farmers Insurance Group photo of: Employees gather in the cafeteria of our Grand Rapids location
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