Fastenal - It's just not what they say it is. Simple as that. | Glassdoor
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There are newer employer reviews for Fastenal

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Helpful (1)

"It's just not what they say it is. Simple as that."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - In Store Sales Support in Westerly, RI
Former Employee - In Store Sales Support in Westerly, RI
Doesn't Recommend
Negative Outlook
No opinion of CEO

I worked at Fastenal part-time (Less than a year)

Pros

The store is run however your manager decides. You may get a truck and gas card. Lots of training which you will probably never have time to do, and no one cares if you do it or not. You will learn quickly what kinds of places are going to be run like this quickly. If your savvy you can get rusted items that are supposed to be disposed of for scrap if you ask.

Cons

It's hot , its cold, things don't work, our A/C was turned off due to poor performance, and we worked off of space heaters in the winter (when the breaker didn't trip). Upper management is laughably insane. You may end up spending your days calming down angry people on the phone and cleaning up after a slob, who likes to go fishing on work hours. You will be left to your own devices when you have questions, cell phones don't get answered a lot. Your job description won't really matter. As in store support I was driving around begging for business from people who never heard of us, because they don't advertise. Our store also had a bad reputation before any of the current employees where there, which led to some people totally distrusting us, period. Days would go buy in store and no one would come in, or people would just wander around and buy nothing. We were also instructed that we didn't sell to the home owner and not to waste time with them, because, you know, word of mouth doesn't matter or anything, right?

Don't be shocked if you end up helping a store hours away and not be compensated for your drive, because you took a company vehicle. Your upper management may make sexist, and down right offensive comments when out of ear shot of public, about you or them. I mean, really offensive,even as a guy. BUY A GPS or suffer badly as you will be driving to many locations, some of which aren't even established on a GPS yet. Eventually you will realize unless your area is an industrial sector you will be at the mercy of one or two major accounts, and smaller businesses won't really be interested in you because they discounts don't work right for smaller businesses, which you will pester constantly until they literally tell you to leave.

Advice to Management

Don't hire people with one description then have them do something totally different. Don't go tell people they are going to be terminated every week because we can't sell your miserably overpriced products. The vending program confuses people, especially in more rural areas or smaller businesses. If you don't work on commission, frankly no one cares about your sales numbers, especially when the store is 94ºF and someone just spilled juice all over the keyboard.

Other Employee Reviews for Fastenal

  1. Helpful (1)

    "Good start for sales career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Sarasota, FL
    Former Employee - Sales Representative in Sarasota, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fastenal part-time (More than a year)

    Pros

    Fastenal is interested in developing a strong sales force.
    When you obtain to a position of outside sales you have a lot of autonomy to develop relationships with customers. The company is interested in an employees career development.

    Cons

    Give employees a more formal training program.

    Advice to Management

    Regional Managers should work more closely with the General store managers to develop a sales team rather than just worrying about the numbers


  2. Helpful (1)

    "Employees not priority"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Coordinator in Winona, MN
    Current Employee - Sales Coordinator in Winona, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Fastenal full-time (More than 3 years)

    Pros

    Work isn't bad, opportunity to move up if you know the right people, are pretty, or are in with the boozing golf club. Pretty flexible hours wise

    Cons

    Favoritism, nepotism, cronyism run rampant.... no performance reviews, no raises and bonuses taken away if company goes below 10% growth... creative accounting to make sure shareholders profit and this profit is paid for by employees.

    Advice to Management

    Focus on your employees as much as customers. Fix the who you know atmoshpere

There are newer employer reviews for Fastenal
There are newer employer reviews for Fastenal

See Most Recent

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