Fay Servicing - Account Manager | Glassdoor
  1. Helpful (3)

    "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Fay Servicing full-time for more than 5 years

    Pros

    We are allowed to be independent employees and not micro-managed. It is a Team-oriented company, the culture is coming along. It has the capability of being a great company. I was inspired by Ed Fay’s vision of the company when I started but over the years this vision has been lost. In their defense the training program has started to develop positively as they stated it would.

    Cons

    There are more than I can name and it took a really long time to write this review due to my respect for the company but!!! Pay - We have went through 3 compensation changes since I started which continuously decreases the ability for AM’s to maximize their potential. It was verbally expressed their would never be a limit on compensation but over the years it has been adjusted to limit the annual salary opposed...

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    Advice to Management

    Consider the lives of an Account Manager by considering the effects of your decisions. The pay is not competitive with the market and has an even higher disadvantage when faced with unforeseen pay schedule changes and constant compensation adjustments to decrease the annual salary. I’m sure there will be the perfect rebuttal to follow my concerns, but these are whole heartedly legitimate company issues that requires...

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    Fay Servicing2019-02-08

    Fay Servicing Response

    March 4, 2019CMO

    Thank you for your review and positive comments about our team-oriented culture and improvements to our training program. Our training is designed to give our employees the independence and skills to do their jobs efficiently and effectively. We understand that compensation is ...

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  1. "Enjoyed my time here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Loan Originator in Oak Brook, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fay Servicing full-time for more than a year

    Pros

    Great opportunity to get in with a growing company that has multiple divisions. Room to advance due to growth. Solid management team. Job stability.

    Cons

    None that I can think of.

    Advice to Management

    Not applicable since I no longer work there. I left for personal reasons that had nothing to do with my experience working for this employer.

    Fay Servicing2019-07-04

    Fay Servicing Response

    July 8, 2019CMO

    Thank you for the feedback. We are glad you had a positive experience and took the time to share your thoughts.

  2. "Ok place to work needs improvement with management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Quality Assurance Specialist 
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Fay Servicing full-time

    Pros

    Free gym membership...end of the month lunch

    Cons

    Management a lot them are not qualified for the title that they have

    Fay Servicing2019-07-19

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