Fay Servicing - High turn over for a reason | Glassdoor
  1. Helpful (2)

    "High turn over for a reason"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Fay Servicing full-time for more than a year

    Pros

    Cheap Free lunch at the end of the month

    Cons

    Difference between an standard employee who doesn't try and someone who kicks butt will receive 1% difference in their raise. No promotional opportunities, if offered, are delayed Bottom tier compensation vs standards in the surrounding area No relaxation or hangout areas. Coffee machines have never been cleaned. Management is clearly making great money, consistently telling employees they are the most important part...

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    Advice to Management

    Change your review system and allocate money to your employees. You promise, never deliver and then burn out your employees.

    Fay Servicing2019-05-01

    Fay Servicing Response

    May 7, 2019CMO

    We’re sorry if you don’t feel you have been rewarded for your performance. Our merit-based system is designed to reward all employees who do their job. Those who do not meet performance goals see no increase in their compensation and those that meet or exceed expectations are ...

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  1. "Enjoyed my time here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Loan Originator in Oak Brook, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fay Servicing full-time for more than a year

    Pros

    Great opportunity to get in with a growing company that has multiple divisions. Room to advance due to growth. Solid management team. Job stability.

    Cons

    None that I can think of.

    Advice to Management

    Not applicable since I no longer work there. I left for personal reasons that had nothing to do with my experience working for this employer.

    Fay Servicing2019-07-04

    Fay Servicing Response

    July 8, 2019CMO

    Thank you for the feedback. We are glad you had a positive experience and took the time to share your thoughts.

  2. "Terrible experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in Carrollton, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Fay Servicing full-time for more than a year

    Pros

    End of the month lunch

    Cons

    Unstable, unprofessional and general lack of support for employees

    Advice to Management

    Tell the truth about pay scale

    Fay Servicing2019-07-08

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