- - Customer Service Representative FedEx Office Employee Review

4.0
Mar 6, 2010
Recommend
CEO approval
Business Outlook

Pros

Flexible hours at 24 hour locations, also flexible on location and moving around U.S.

Cons

Not very flexible in individual centers with time schedules. They get set in stone. Centers have recently become under staffed, and the work is very exhausitng and mundane.

Explore other reviews about FedEx Office

5.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly coworkers and supportive team environment. Gained strong customer service and communication skills while helping with printing, shipping, and handling different types of orders.

Cons

Limited opportunities for advancement since you often have to wait for someone to leave before moving up.

4.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Offers decent benefits and consistent work schedule,

Cons

High volume workload environment which can lead to feeling overwhelmed at times.

See reviews by: Helpful|Rating|Date|All