CSS- Review - Customer Service Specialist FedEx Office Employee Review

2.0
Mar 6, 2010
Recommend
CEO approval
Business Outlook

Pros

The opportunity to develop your professional and sales skills. However, after you have some skill sets under your belt- move on! Other companies have better working environments and more competitive pay. Benefits are good.

Cons

Horrible "work-life" balance with very little reward for your efforts. There are two different worlds between management and team members. Your not "in the club" until your a manager or in another professional position.

Explore other reviews about FedEx Office

5.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly coworkers and supportive team environment. Gained strong customer service and communication skills while helping with printing, shipping, and handling different types of orders.

Cons

Limited opportunities for advancement since you often have to wait for someone to leave before moving up.

4.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Offers decent benefits and consistent work schedule,

Cons

High volume workload environment which can lead to feeling overwhelmed at times.

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