FedEx Office - Great company with lots of options | Glassdoor
There are newer employer reviews for FedEx Office
There are newer employer reviews for FedEx Office

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"Great company with lots of options"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Project Operator in New York, NY
Current Employee - Project Operator in New York, NY
Recommends
Approves of CEO

Pros

FedEx office gives people the chance to learn and progress in the company. The schedules are flexible especially if you are in school. Management is understanding and supportive no matter what the situation. The feeling of security is present when working for FedEx. Unlike my previous company, who fired who they wanted whenever, FedEx gives me a comfortable, secure feeling overall.

Cons

FedEx Office gets many kind of customers, especially the ones that need things immediately. Customers can be pushy and rude, but this is the nature of the retail business. Communication is key; always let customers know whats going on.

Other Employee Reviews for FedEx Office

  1. "Great People, annoying customers, good work/life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shipping Coordinator in Omaha, NE
    Current Employee - Shipping Coordinator in Omaha, NE
    Recommends
    No opinion of CEO

    Pros

    The people are great. Management is really flexible with time off and schedule changes. You get lots of little perks, like discounted copies, and sometimes even old equipment. It's a great job if you are looking to get through college.

    Cons

    It's the only place I've ever worked where customers can demand when they will get their project done. You can't go to Jiffy Lube and tell them you want your car worked on, and it's gonna be done in 20 minutes, yet people will say I need 5,000 copies in a half hour. You have to do your best to comply or management will get really upset. People also expect great technological advancements, but they don't even know how to run a fax machine? The customers can be the worst part of the job. You'll also have to work many nights and weekends when you are first starting out.

    Advice to Management

    Value higher education and give higher raises for longer employee retention.


  2. "Not bad, but would have liked the several promotions and raises that I was promised."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cincinnati, OH
    Former Employee - Anonymous Employee in Cincinnati, OH
    No opinion of CEO

    Pros

    The overall teamwork environment is great. Flexible schedule is nice as well.

    Cons

    They continually go through freezes when it comes time to give someone a raise. Also, if you have any interest in transfering and they want to keep you at the store, all they have to do is put something in your file, even if you are unaware of the so called warning.

    Advice to Management

    I believe Brian Phillips is doing a great job, it's the micro-managers that don't do such a good job.

There are newer employer reviews for FedEx Office
There are newer employer reviews for FedEx Office

See Most Recent

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