FedEx Office - Identity Crisis | Glassdoor
There are newer employer reviews for FedEx Office
There are newer employer reviews for FedEx Office

See Most Recent

"Identity Crisis"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales in Boston, MA
Current Employee - Sales in Boston, MA
Recommends
Negative Outlook
Disapproves of CEO

Pros

Great day job and stepping stone into the corporate world

Cons

Things change on a dime, but not everyone will know at once.
Sales goals are unrealistic and unattainable due to team structures.

Advice to Management

Go back to the name Kinko's once and for all. Customers REFUSE to say "FedEx Office" or recognize it as anything but shipping. They still call printing Kinko's.

Other Employee Reviews for FedEx Office

  1. "An opportunity to build professionalism, but only a stepping stone to becoming a professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Project Coordinator in Cleveland, OH
    Current Employee - Lead Project Coordinator in Cleveland, OH
    Recommends
    Disapproves of CEO

    Pros

    Good pay for a service/retail level job, stores in every major metro area if you want to move, more professional than most retail / service jobs, clients include many sales reps (if you're interested in getting into professional sales), clients include many managers of big companies (if you're interested in networking), clients include small business / start-up executives (if you're interested in that kind of career),

    Cons

    You'll probably never make more than what $14 / hr is worth in 2012, almost 2000 stores and each differs greatly because operating procedures are modified or even ignored on a store to store basis, bonus requirements have become almost impossible to achieve , hiring wages are less than what they used to be and barely half for management compared to even five years ago, many tenured center managers have become complacent / indifferent and do minimum work failing to develop good employees or a successful store

    Advice to Management

    CM's: cooperate with each other to achieve monthly district profit goals, spend time 1 on 1 with your TM's and try developing them for mastery of their job and/or future promotion even if out of he company, DM's: Be more aggressive about firing fruitless CM's and ask TM's where the problems are in district performance, MD's: get to know your people better, even if its over phone or e-mail, find the most outstanding employees in your region, help them get promoted and learn what drives them so you can instill that in others, VP's and Operations: Eliminate POM and pay CM's and TM's bonuses for up-selling and developing relationships with high-volume accounts


  2. Helpful (3)

    "Challenging"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Senior Center Manager in Atlanta, GA
    Former Employee - Assistant Senior Center Manager in Atlanta, GA
    Approves of CEO

    Pros

    The promotion opportunities within the centers were fair. District Manager focus on promoting within which was a postive.

    Cons

    Competency of leaders were always in question. The salary and rewarding employees are a negative at Fedex Office.

    Advice to Management

    Increase salaries and hourly pay of employees and this will decrease the turnover.

There are newer employer reviews for FedEx Office
There are newer employer reviews for FedEx Office

See Most Recent

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