FedEx Office - Glorified Wal-Mart | Glassdoor
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There are newer employer reviews for FedEx Office

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Helpful (2)

"Glorified Wal-Mart"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Center Production Coordinator in Denver, CO
Current Employee - Center Production Coordinator in Denver, CO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at FedEx Office full-time (More than a year)

Pros

Starting wages and raises are decent enough, you do get Vacation and Sick time after 90 days. Easy job.

Cons

Bad managemant all around; customers are accustomed to walking all over employees& management. Managers do not care.

Advice to Management

Start hiring more proactive people, including managers. If managers actually treated their employees like people and respected them your team would work better. Stop being afraid to tell customers "No," when the request is unreasonable instead of putting unnescesary stress on your team. Respect your people more! And stop trying to turn your stores into glorified Wal-Marts.

Other Employee Reviews for FedEx Office

  1. Helpful (2)

    "It's a decent job. Not career. Job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Center Specialist in San Diego, CA
    Current Employee - Center Specialist in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at FedEx Office full-time (More than 5 years)

    Pros

    The customer's. They're fun. Never knowing what you're going to get that day. Having a manager that was promoted from within helps with morale as well. The branding of FedEx on me gives a bit of prestige.

    Cons

    You never now what's gonna happen. For the last 4 years, large changes have been happening every 6 months. It's obvious that senior management is still trying to find a model that works with FedEx Office's services. On paper, the culture & values are excellent. Not implemented very well. Center management turnover is at approximately 60%. FedEx is probably one of the best places to work. FedEx Office is not.

    Advice to Management

    Please make wanting to promote into management more desirable and less fearful. Be watchful of the contradiction that occurs between printed SOP and middle management SOP.


  2. "Good job to have, room to grow if okay with staying in Retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Center Production Coordinator in Milwaukee, WI
    Current Employee - Center Production Coordinator in Milwaukee, WI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at FedEx Office full-time (More than a year)

    Pros

    You can move up if you are a hard worker and good with retail. The job straddles Retail and Manufacturing so its a pleasant atmosphere not doing stocking all the time you're not with a customer.

    Cons

    Benefits are not as good as what FedEx Express has although of course less of a physical toll.
    It is a Retail job, so you will be occasionally working with customers with odd expectations.

There are newer employer reviews for FedEx Office
There are newer employer reviews for FedEx Office

See Most Recent

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