FedEx Office - Fun environment, low turn-over rate, learned a lot. | Glassdoor
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There are newer employer reviews for FedEx Office

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"Fun environment, low turn-over rate, learned a lot."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Center Customer Service Specialist in San Jose, CA
Former Employee - Center Customer Service Specialist in San Jose, CA
Recommends
Positive Outlook
Approves of CEO

I worked at FedEx Office part-time (More than 5 years)

Pros

I worked in 3 different locations and had fun throughout the 6 years I was there.
Great job for college students. Very flexible and works with your schedule.
Learned a lot of computer programs and about handling different people.
Good pay, I heard the benefits were good but I was part time.
Low turn-over rate.

Cons

Most managers were great, but some new management didn't seem to trust the employees to know what they were doing.
Odd employees with attitude occasionally (the job wears on your patience).

Advice to Management

Some should learn to communicate better.

Other Employee Reviews for FedEx Office

  1. Helpful (1)

    "Production Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production Coordinator in Los Angeles, CA
    Current Employee - Production Coordinator in Los Angeles, CA
    Neutral Outlook
    No opinion of CEO

    I have been working at FedEx Office full-time (More than a year)

    Pros

    Tuition reimbursement up to $1500 year. Free or cheap software downloads. Relatively stable employment. Tend to promote from within. 23% discount on certain cell phone providers.
    75% off shipping.

    Cons

    Health Benefits are poor. $1000 deductible before benefits kick in. No married w/o children plan, only single or family. Pay rate increases 3% max once a year. Staff hours get cut due to poor foresight in budgeting.


  2. "Started out great, then company got greedy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager of Retail in Kansas City, MO
    Current Employee - Assistant Manager of Retail in Kansas City, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at FedEx Office full-time (More than 5 years)

    Pros

    Worked with a lot of great people and made goods friends. Learned a lot when I was in the sales side of the business about the B2B sales process. This was the most valuable training I have had to date. Three of the four managers I had while working here were the best managers I ever had. Unfortunately, they are no longer with the company either. See Cons for explanation.

    Cons

    Upper management started getting rid of tenured retail managers and replacing them with lower paid candidates.

    Advice to Management

    Go back to the way this company was run when it was Kinko's!

There are newer employer reviews for FedEx Office
There are newer employer reviews for FedEx Office

See Most Recent

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