FedEx Office - FedEx office was a professional and friendly environment. | Glassdoor
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There are newer employer reviews for FedEx Office

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"FedEx office was a professional and friendly environment."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Associate in Boca Raton, FL
Former Employee - Customer Service Associate in Boca Raton, FL
Recommends
Neutral Outlook
Approves of CEO

I worked at FedEx Office part-time (Less than a year)

Pros

Some of the Pros of working at FedEx Office were employee diversity, scheduling flexibility, and quality management. Everyone who worked at my store was from a different ethnic background, and everyone was very friendly which made for a pleasant work environment. The store manager was very flexible with my school schedule.

Cons

There was no cons that stood out to me about working with FedEx Office.

Advice to Management

..allow for easier employee transfer between stores.

Other Employee Reviews for FedEx Office

  1. Helpful (2)

    "Sterile, cold environment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Project Coordinator in Seattle, WA
    Current Employee - Lead Project Coordinator in Seattle, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at FedEx Office full-time (More than a year)

    Pros

    401k matching and decent pay if you can get promoted quickly. 1 week paid vacation to start, 2 weeks after working for a year. If you like production/printing , the job can actually be fun.

    Cons

    Upper management is extremely inconsistent. They change employee requirements all the time and they force employees to try to sell useless garbage to every customer that walks in the door. The forced interactions have made the customer-employee relationship degrade into something lifeless instead of a warm, honest interaction. This trend of "corporatizing" everything seems to be continuing and getting worse with time.

    Advice to Management

    Get rid of the "Product of the Month" that we are forced to sell to every customer. When you enact a new policy, stick with it for more than 2 months. Let us focus on serving the customers' needs and doing our work quickly and accurately instead of worrying about getting written up over not greeting one customer.


  2. Helpful (1)

    "Not enough pay for what you have to put up with..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Coordinator in Centerville, OH
    Former Employee - Customer Service Coordinator in Centerville, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at FedEx Office full-time (More than a year)

    Pros

    A lot of benefits, a decent shipping discount, always accommodated the hours I needed when I was taking classes

    Cons

    Pay isn't horrible, but it isn't enough for having to deal with the customers that are just plain mean. Training is just computer based training, and the PPA software you have to use is complicated.

    Advice to Management

    .

There are newer employer reviews for FedEx Office
There are newer employer reviews for FedEx Office

See Most Recent

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