FedEx Office - Fast paced customer service oriented. | Glassdoor
There are newer employer reviews for FedEx Office
There are newer employer reviews for FedEx Office

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"Fast paced customer service oriented."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Lead Consultant in Olympia, WA
Current Employee - Lead Consultant in Olympia, WA
Recommends
Neutral Outlook
No opinion of CEO

I have been working at FedEx Office full-time (More than 10 years)

Pros

Keep up to date on technology, always something to do.

Cons

Its a small building to work in and id prefer a bigger enviroment to work in.

Advice to Management

Listen to team members a little more about certain operations.

Other Employee Reviews for FedEx Office

  1. "Tedious."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Center Consultant in Nashville, TN
    Former Employee - Center Consultant in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at FedEx Office full-time

    Pros

    An ever-changing work environment makes for an enjoyable day.

    Cons

    The micro-management and lack of focus.

    Advice to Management

    Focus on workers, not the bottom line so much.


  2. Helpful (1)

    "Fedex ruined what was a great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Production Coordinator in Greensboro, NC
    Former Employee - Lead Production Coordinator in Greensboro, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at FedEx Office full-time (More than 3 years)

    Pros

    The people who work there.

    Cons

    When Fedex bought Kinkos, it all started to go downhill. Fedex does not understand the printing industry and just wanted a place for shipping. They kept implementing rules that were not feasible in the work environment. Low pay for skilled work, and a demanding clientele. When Fedex decided to change the name from Kinkos (synonymous with printing) to Fedex Office, it confirmed that upper management had no idea what they were doing. Customers were so confused, they had to make signs for the window saying Kinkos inside!

    Advice to Management

    Work in a store at ground level fora couple of months to understand how things work in real life situations. Pay your employees a decent wage and you won't have so much turnover, it has to be more cost effective than always having to train people and then have them leave in 6 months.

There are newer employer reviews for FedEx Office
There are newer employer reviews for FedEx Office

See Most Recent

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