FedEx Office - Terrible stay far away | Glassdoor
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There are newer employer reviews for FedEx Office

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Helpful (4)

"Terrible stay far away"

StarStarStarStarStar
  • Career Opportunities
  • Comp & Benefits
Former Employee - Center Consultant
Former Employee - Center Consultant
Doesn't Recommend

I worked at FedEx Office full-time

Pros

Not much of anything with this place.

Cons

Understaffed stores, lousy store mangers, shoddy equipment. Nasty customers. 30 minute lunch breaks. Seriously. I cant forget the oh important product of the month. Would you pay money for a cartoon character themed flashdrive ? By the way meat should be frozen not staff or customers.Turn down the AC. The product of the month is a gimmick .Customers don't want overpriced junk i.e. odd shaped portable speakers. Reams of paper can be purchased anywhere, stop acting like this is such an exclusive item. Also the holdovers from Kinkos need to learn how to do more than just process express and ground shipments. Re training some people could prove to be a wise decision.

Advice to Management

Hire more people and stop with the 24hours open nonsense. It's not McDonalds in a urban city. Employees are people not machines.

Other Employee Reviews for FedEx Office

  1. Helpful (2)

    "Great benefits, lacks support of upper management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Consultant in Elgin, IL
    Former Employee - Lead Consultant in Elgin, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at FedEx Office full-time (More than 5 years)

    Pros

    Excellent benefits! Not only health benefits but discounts on many different things/companies also offers tuition reimbursement which was great! Willingness to transfer throughout the U.S. if need be.

    Cons

    Company presents new changes in such a way that it is clear team member input is not valued. Upper management at a corporate level are unwilling to see the "bad". When it was Kinkos, there was praise for staying late to complete a LARGE job. Now, regardless of how much the job is worth, you get in trouble for staying late instead of a thank you for getting the job done right and on time. District managers turn a blind eye to problems. Short staffing is a MAJOR issue which is not going to be corrected. Employees expected to complete tasks of multiple people at low pay rate. Unwilling to work with employees on personal obligations such as children.

    Advice to Management

    Listen to your team members and make them feel heard and valued. You have and will continue to lose hard working knowledgeable employees if you don't. Customers are losing trust in the company.


  2. Helpful (3)

    "High paced, stress on stilts!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Consultant in Chicago, IL
    Current Employee - Lead Consultant in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at FedEx Office full-time (More than 10 years)

    Pros

    Helping most customers with jobs. Packing and printing can be fun. Every day is a different day with different customers.

    Cons

    We have become very corporate and lots of old customers are not ready for that. I liked the old Kinkos better. It was better for customers and employees.

    Advice to Management

    Give employees some slack!

There are newer employer reviews for FedEx Office
There are newer employer reviews for FedEx Office

See Most Recent

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