FedEx Office - Losing their luster considering it is a FedEx Company. | Glassdoor
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There are newer employer reviews for FedEx Office

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Helpful (6)

"Losing their luster considering it is a FedEx Company."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Center Manager
Current Employee - Center Manager
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I have been working at FedEx Office full-time (More than 8 years)

Pros

Fantastic Benefits. Some perks with other companies such as cell phone and travel. Bonuses no longer tied to other centers outside of your control. Can advance quickly if willing to relocate.

Cons

Company is too focused on the smallest of details and has a carpet bombing managing technique. If there is an issue in one place, a "solution" is created for everyone even if you have a track record of success and you are made to change. An utter lack of ability to manage to the individual while maintaining the talent of the exceptional. Pay rates have changed and are not in line with a manager who has so much responsibility. Promotions do not net you a financial advancement and there is currently no career path that leads to multi-unit management. Starting pay at the center manager level is laughable unless you are starting out of college and would like to get experience.

Advice to Management

You are bleeding talent with no system designed for retention. Long term goals will be useless if you continue to lose good people.

Other Employee Reviews for FedEx Office

  1. "The company does'nt seem to have a clear direction."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Consultant in Phoenix, AZ
    Current Employee - Customer Consultant in Phoenix, AZ
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at FedEx Office full-time (More than 3 years)

    Pros

    Health benefits, 401K plan. Decent coworkers. Gaining knowledge while on the floor. Becoming a fast thinker in tight situations. Great opportunity if you are in the management level

    Cons

    Low pay grade for the knowledge needed to work in the store, clientele is too demanding. Management does not support employee career growth. The constant focus and push on revenue drivers is stressful, employees get promoted just to fill in positions and don't fit the qualifications for those positions. Training is not taught based upon realistic situations in the stores.

    Advice to Management

    A fair amount of vacation time instead of accumulating it during every pay period, an understanding for those with schedule limitations, and more support to an employees career growth.


  2. "FXO is a great company to work for. They appreciate their employees more than most corporations and offer growth within."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Consultant in Dearborn, MI
    Current Employee - Lead Consultant in Dearborn, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FedEx Office full-time (More than 3 years)

    Pros

    Best reason to work for FedEx Office would be some of the perks we are offered, even though there are limitations. We are offered many discounts not only within the company, but also outside with other vendors. There is also a lot of room for growth with the company and they encourage employees to learn and grow. Competitive pay, great training, and great benefits, including a 401K.

    Cons

    Biggest con is the fact that we are simply FedEx Office. It is like the red-headed step child of the FedEx Corporation, and it is treated that way. The position also includes a lot of selling, which is a con for me personally. There is also the shadow of Kinko's. Kinko's did do more for the employee than FedEx Office does.

    Advice to Management

    FedEx Office is actually pretty great at compensation and time-off policies. However, this could just be a district/center thing. I have a great Center Manager and am very happy with her performance.

There are newer employer reviews for FedEx Office
There are newer employer reviews for FedEx Office

See Most Recent

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