FedEx - If you want to do it right and feel good doing it | Glassdoor
There are newer employer reviews for FedEx
There are newer employer reviews for FedEx

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Helpful (1)

"If you want to do it right and feel good doing it"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Technical Quality Architect in Pittsburgh, PA
Current Employee - Technical Quality Architect in Pittsburgh, PA
Recommends
Positive Outlook
Approves of CEO

I have been working at FedEx full-time (More than 5 years)

Pros

FedEx makes you feel like you make the world go around (later, you realize you actually do!) - you are taught to live something we call the Purple Promise that simply states "I will make every FedEx experience outstanding". Very soon, you realize that dock loaders, desk workers, strategists, individual contributors, managers and executives actually believe this stuff and care about not just getting the job done but they actually care how you felt before, during and after you did it!! Very strange to most people under pressure to perform but the level of buy-in at the highest levels of the company shows newcomers right away that this company truly puts people first. If you're not feeling good about doing something, they want to know why - genuinely and fix it before you proceed.
Quality Driven Management - This program has roots into every nook and cranny of operations and IT. FedEx truly believes in continuously improving to get better, finding better ways of doing things, being more efficient, gaining new skills and always pushing the boundaries of achievement while at the same time encouraging employees to live heavy family lives, taking vacations, flexible work from home options (mandatory 2 weeks of work from home) etc.
When you're feeling this good about your work and your contributions, I challenge you to put out poor work - you can't - it's not possible.

Cons

There aren't enough observed national holidays - I think FedEx (being a worldwide deliver business) only observes 6 National holidays.

Other Employee Reviews for FedEx

  1. "Decent benefits, upper management failures"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Customer Service Representative in Washington, DC
    Former Employee - Senior Customer Service Representative in Washington, DC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at FedEx full-time (More than 10 years)

    Pros

    Working at FedEx provided very decent wages. The company benefits allowed my girlfriend to give birth and choose which hospital to have our first child with all the advantages of prenatal care and provided "lifeworks" nurse.

    Cons

    I have experienced unfair treatment that included several years of fighting for upgrade of my job title/status along with a pay raise accordingly. Workload distribution amongst team members was also problematic, with longer tenured employees choosing the easiest job duties with the "grunt work" assigned to the new/junior employees and still receiving comparable pay raises. All time off is scheduled on seniority basis which at times affords the longest tenured employees all the holidays and/or prime summer vacation weeks and leaves the new employees with families and kids the unappealing weeks.

    Advice to Management

    Upper management should show more concern and reward them for increased efficiency or declines in accidents to their frontline employees like the CEO's on the network show "Undercover Boss" and stop hiding in Memphis most of the time.


  2. "Had no problems!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Driver P&D in Baltimore, MD
    Former Contractor - Driver P&D in Baltimore, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at FedEx as a contractor (More than a year)

    Pros

    Flexibility was great. It afforded me a good work/home balance with no surprise calls. For me, working with management was a great experience. The atmosphere was professional yet light and informal enough to achieve great communication.

    Cons

    Having to bring packages back after-hours - that was a nuisance, even though it didn't happen very often. Would be nice if the eligible Contract employees were offered permanent positions throughout the company and their divisions based on his (her) performance as opposed to hiring outside help after the contract period is over. Makes much more sense to hire whom the management is familiar instead of starting all over again with strangers and having the Contract employees re-apply for permanent spots. For instance, I was offered an on-call spot. Had it been permanent full-time AND a step-up into a CDL-driving position, I would've stayed to this day.

    Advice to Management

    Application process is horrendous! Shouldn't take anyone 4 hours to complete an application, especially when questions are repetitive. May want to consider reworking the online Application program. I do like, however, the way the information was saved in the System, which shaved off some input time to the application. As for the CEO, I can't offer an opinion because I wouldn't know who he is if he walked past me in a grocery store.


There are newer employer reviews for FedEx
There are newer employer reviews for FedEx

See Most Recent

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