Fidelity Investments - A decent place | Glassdoor
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There are newer employer reviews for Fidelity Investments

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"A decent place"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Financial Planning Consultant in Tampa, FL
Current Employee - Financial Planning Consultant in Tampa, FL

Pros

THey pay is nice, hours aren't to bad..

Cons

It's a rat race. You always have impossible goals, and are reminded daily when you are not where you should be.

Advice to Management

I don't senior management eally have a clue. On a tour of the branch, I had a senior level manager ask me "what do you guys do here?"

Other Employee Reviews for Fidelity Investments

  1. Helpful (6)

    "Industry leader... fading fast."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Systems Engineer in Dallas, TX
    Current Employee - Senior Systems Engineer in Dallas, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Well known brand and respected reputation in the industry (Financial Services). My personal manager and other low- to mid-range managers of highest caliber and integrity.

    Cons

    What the heck happened since Roger Lawson came on board two years ago???!?!??!? Deteriorating from the inside.. and fast. Hack job management and direction setting at highest level(s) of management. Right hand doesn't know what the left is doing.... whack 20% of best people based on "secret sauce magic formula" in recent layoffs -- meanwhile setting new strategic direction in the areas which they just cut the top performers.
    Ridiculous.
    Firm has a stranglehold on employees financial life - and by extension the rest of employee's family also. Red tape upon red tape to make trades in personal ROTH or investment accounts - and onerous disclosure requirements (4 times a year) to meet a standard intended for Fund managers - not Sysadmins.
    Morale in the tank. Lowest I've ever seen it in 11+ years. Excellent environment if you want to ensure you retain the poor talent and ensure the best talent leaves the company.
    For example: Keep putting out ungodly levels of production.. and oh, by the way - no merit raises regardless of your rating or value to the firm -- and year end bonus (a significant incentive to reach stated goals) is a big question mark. Therefore highest performers treated exactly the same as poorest performers.
    Attitude of "Where else are you going to go? There are no jobs right now." ... Ha! Just watch.

    Advice to Management

    Fidelity is making money - So, pay your high performers. 5 years of E (Exceeds Expectations) ratings and no merit raise? Not even a token 1% raise? Please. It will cost you far more in talent drain and man hours to try and replace them. Send your people to training - Fidelity used to be innovative and on the forefront in technology. Not any more. Fidelity is slow and tired and 5-8 years behind and losing ground.
    And stop being lazy with the CoE designations - the lowly tech admins do not need or deserve a "Fund Knowledgable" status. They should be "Core".


  2. Helpful (2)

    "Customer Service Rep. at Fidelity Inv."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative III in Salt Lake City, UT
    Former Employee - Customer Service Representative III in Salt Lake City, UT
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good benefits and paid time off. There are opportunities to advance but in order to do so you basically have to be a perfect employee in the the eyes of management. Not worth the time trying to be a customer service rep when managers are constantly looking over your shoulder.

    Cons

    Terrible work environment in their call center. Treated like a machine and little tolerance for mistakes.

    Advice to Management

    Don't treat your call center rep's like substandard employees.

There are newer employer reviews for Fidelity Investments
There are newer employer reviews for Fidelity Investments

See Most Recent

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