Fidelity Investments - Phone sites good, branches bad | Glassdoor
There are newer employer reviews for Fidelity Investments
There are newer employer reviews for Fidelity Investments

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"Phone sites good, branches bad"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Financial Representative
Current Employee - Financial Representative
Recommends
Neutral Outlook
Approves of CEO

I have been working at Fidelity Investments full-time (More than 5 years)

Pros

Great benefits, excellent training and if you are working in one of the large sites, there is lots of opportunity for movement. Pay isn't based on commission and Fidelity has a great pipeline for business so the leads come to you.

Cons

Pay is lower than at other firms and the company is super conservative. Guidance and recommendations will be based on tools with almost zero actual input from the financial reps themselves. If you want to interact with clients, you'll either be on the phones or in a branch. The branches have very little room for advancement and depending on the manager, can be very frustrating and demoralizing. Average tenure for an Account Executive is less than a year due to attrition.

Advice to Management

Promote from within in order to increase job satisfaction. Employees work hard to advance and when they don't, they will leave.

Other Employee Reviews for Fidelity Investments

  1. "In a short amount of time ... GREAT growth opportunities!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fidelity Investments full-time (More than 3 years)

    Pros

    This is undoubtedly the best company to work for. The opportunity for growth and personal development are endless. It is great to know that I am part of the Fidelity family."

    Cons

    At first I worked an undesirable shift, but after a few months of hard work and dedication I was able to move to an earlier shift."


  2. "Great firm for a career in financial services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Washington, DC
    Current Employee - Account Executive in Washington, DC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Fidelity Investments full-time (More than a year)

    Pros

    Compensation seems fairly structured to reward performance. Company has a great nationwide presence, excellent brand and reputation, and comprehensive financial product and service lineup to meet nearly any client's needs.

    Cons

    As with most large firms, there is bureaucracy. Complex service issues take too long to resolve. Upper management seems to take too long to process and implement feedback from reps. Some services, such as in-house managed money, have a lot of room for improvement.

    Compensation structure for branch reps (account executives) is skewed too heavily at short term performance rather than long term.

    Overall, if you work in a branch, the quality of your work environment depends largely on your manager and his / her boss. Some are micro-managers who have no perspective and others a great people.

    Advice to Management

    Solicit feedback from reps on everything to their feelings about management to compensation to products and services. Let the reps know you understand their views and what you are going to do about it.

There are newer employer reviews for Fidelity Investments
There are newer employer reviews for Fidelity Investments

See Most Recent

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