Fidelity Investments - Great Company to Start and Finish a Career | Glassdoor
There are newer employer reviews for Fidelity Investments
There are newer employer reviews for Fidelity Investments

See Most Recent

Helpful (2)

"Great Company to Start and Finish a Career"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Income Planning and Guidance Consultant in Westlake, TX
Current Employee - Income Planning and Guidance Consultant in Westlake, TX
Recommends
Positive Outlook
Approves of CEO

I have been working at Fidelity Investments full-time (More than 5 years)

Pros

Great benefits, especially retirement savings. $1 for $1 dollar match on first 7% plus annual profit sharing contribution which has always been 10% of compensation.

Since the company is private, management is not working quarter to quarter.

Fidelity offers a wide range of job roles.

Cons

The company can be on the conservative side.
Weak internal employee development.
Weak middle management.
Outside local investor centers, Fidelity has only a handful of campuses.

Advice to Management

Work on internal employee development to help retain quality employees

Other Employee Reviews for Fidelity Investments

  1. "Great place for an internship and to build a career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Associate Financial Analyst in Boston, MA
    Current Intern - Associate Financial Analyst in Boston, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Fidelity Investments as an intern (Less than a year)

    Pros

    Great network of people to meet
    Many opportunities to explore your interests
    Great company culture

    Cons

    Large company can be overwhelming


  2. Helpful (4)

    "Gave my all to a company that didn't give it back."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Westlake, TX
    Former Employee - Customer Service Representative in Westlake, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Fidelity Investments full-time (More than 5 years)

    Pros

    The salary for entry-level associates is great and there are a lot of benefits given to the employees

    Cons

    Fidelity's quality and effectiveness goals have been increased steadily so that even one misspelled word, missed punctuation, or keeping a client on hold more than 30 seconds can cause you to get written up. Also there's hardly ever openings for promotions.

    Advice to Management

    Relying on a checklist to determine what was said, not said, or typed during an interaction is not a good way to determine the quality of the client's service with the company. Constantly increasing the expectations of your associates when Fidelity is already a leader in customer service only causes the employees to become stressed and make more mistakes because they're second-guessing themselves. You'll continue to lose good employees if you don't rethink your performance grading strategy.

There are newer employer reviews for Fidelity Investments
There are newer employer reviews for Fidelity Investments

See Most Recent

Work at Fidelity Investments? Share Your Experiences

Fidelity Investments
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or