Fidelity Investments - Great place for an internship and to build a career | Glassdoor
There are newer employer reviews for Fidelity Investments
There are newer employer reviews for Fidelity Investments

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"Great place for an internship and to build a career"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Intern - Associate Financial Analyst in Boston, MA
Current Intern - Associate Financial Analyst in Boston, MA
Recommends
Neutral Outlook
Approves of CEO

I have been working at Fidelity Investments as an intern (Less than a year)

Pros

Great network of people to meet
Many opportunities to explore your interests
Great company culture

Cons

Large company can be overwhelming

Other Employee Reviews for Fidelity Investments

  1. Helpful (4)

    "Gave my all to a company that didn't give it back."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Westlake, TX
    Former Employee - Customer Service Representative in Westlake, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Fidelity Investments full-time (More than 5 years)

    Pros

    The salary for entry-level associates is great and there are a lot of benefits given to the employees

    Cons

    Fidelity's quality and effectiveness goals have been increased steadily so that even one misspelled word, missed punctuation, or keeping a client on hold more than 30 seconds can cause you to get written up. Also there's hardly ever openings for promotions.

    Advice to Management

    Relying on a checklist to determine what was said, not said, or typed during an interaction is not a good way to determine the quality of the client's service with the company. Constantly increasing the expectations of your associates when Fidelity is already a leader in customer service only causes the employees to become stressed and make more mistakes because they're second-guessing themselves. You'll continue to lose good employees if you don't rethink your performance grading strategy.


  2. "Moving IT jobs out of Boston"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Fidelity Investments full-time (More than 10 years)

    Pros

    Some great people have gone through the doors at Fidelity. Fidelity has traditionally invested heavily in technology and smart people.

    Cons

    Unfortunately the company is relocating its IT jobs out of Boston and loosing its talent base and domain knowledge in the process. The company is currently focused on cost cutting and outsourcing rather than talent retention. A large inventory of legacy applications is a drag on innovation and its IT budget. More cost effective products from competitors, such as ETFs, threatening their business model.

    Advice to Management

    Go back to your roots and talent base in Boston that put Fidelity on the map. The company needs to get into new products fast by aquisitions rather than in-house development. Fidelity is very late into many areas the company wants to move toward while their competitors are already well established in those markets.

There are newer employer reviews for Fidelity Investments
There are newer employer reviews for Fidelity Investments

See Most Recent

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