Fidelity Investments - Customer Management Representative | Glassdoor
There are newer employer reviews for Fidelity Investments
There are newer employer reviews for Fidelity Investments

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Helpful (1)

"Customer Management Representative"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Management Representative in Denver, CO
Current Employee - Customer Management Representative in Denver, CO
Recommends
Positive Outlook
Approves of CEO

I have been working at Fidelity Investments full-time (Less than a year)

Pros

The culture is the best of any company for which I have ever worked. They truly care about their employees and their customers -- It is not just lip service like at so many companies.

Cons

Working in a call center the schedule is regimented, but it does make the day go fast.

Advice to Management

I am very impressed with the management team.

Other Employee Reviews for Fidelity Investments

  1. "Great environment for what it is."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I have been working at Fidelity Investments full-time

    Pros

    Well maintained company structure.
    Lots of room for internal movement.
    Great benefits.

    Cons

    Unrealistic company expectations.
    Very high pressure atmosphere.
    You will feel "chained to your desk".


  2. Helpful (1)

    "Can be good, depends on what group/product you end up in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Westlake, TX
    Current Employee - Senior Software Engineer in Westlake, TX
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Fidelity Investments full-time (More than 3 years)

    Pros

    Good work/life balance
    Remote work option
    Nice offices/facilities

    Cons

    Slow moving with regards to latest technology trends
    Tendency for management to manage upwards and focus on their own prospects/careers
    Not much effort made to build team spirit/morale
    Compensation not very competitive

There are newer employer reviews for Fidelity Investments
There are newer employer reviews for Fidelity Investments

See Most Recent

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