Fifth Third - Can't tell people the Truth, because it's considered rude to tell customers they are wrong!! | Glassdoor
There are newer employer reviews for Fifth Third
There are newer employer reviews for Fifth Third

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"Can't tell people the Truth, because it's considered rude to tell customers they are wrong!!"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Lead Customer Service Representative in Chicago, IL
Current Employee - Lead Customer Service Representative in Chicago, IL
Recommends
Positive Outlook
Approves of CEO

I have been working at Fifth Third full-time (More than a year)

Pros

Lots of upward movement. Employee banking benefits. The experience will help you in the banking industry. Good at silently telling customers their opinions. Customer service is a high priority.

Cons

Its very easy to get promoted, but you don't get many of them. You get promoted quickly to your "glass ceiling." The health benefits are awful! Dealing with customers that don't understand banking. Banking isn't a right it's a priviledge, and your bankers need to be respected. Customer Service that is too highly pushed, becomes forced, and feels insincere.

Other Employee Reviews for Fifth Third

  1. "Working at Fifth Third Bank"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Personal Banker in Columbus, OH
    Current Employee - Retail Personal Banker in Columbus, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Fifth Third full-time (More than 3 years)

    Pros

    Company seems to be stable in an unstable industry and environment

    Cons

    Retail attitude is just get sales, no matter what.

    Advice to Management

    Remove lazy managers and employees


  2. "Sales assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in Tampa, FL
    Current Employee - Sales Assistant in Tampa, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Fifth Third full-time (Less than a year)

    Pros

    Awesome work enviornment with very little micro-mnging.

    Cons

    Dis-organized- the right hand doesn't know what the left hand is doing.

    Advice to Management

    :)

There are newer employer reviews for Fifth Third
There are newer employer reviews for Fifth Third

See Most Recent

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