Fifth Third - It's a callcenter, don't set you expectations too high | Glassdoor
There are newer employer reviews for Fifth Third
There are newer employer reviews for Fifth Third

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"It's a callcenter, don't set you expectations too high"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Cincinnati, OH
Current Employee - Anonymous Employee in Cincinnati, OH
Recommends
Neutral Outlook
Approves of CEO

I have been working at Fifth Third full-time (More than a year)

Pros

Fifth Third is a great company to work for, they seem to care about their employees. Decent pay, great hours, holiday's off and 2 weeks paid vacation your first year and full benefits.

Cons

Call-center mentality. Once you accept a position in a callcenter, it's really hard to get out.

Advice to Management

Drop the conservative mindset, although it kept the bank safe during the banking crisis, it's now causing us to lose customers. Be more innovative, customer's in todays market want the newest and best technology, not a crappy mobile app with "new" features that Chase has offered for 5 years. Actually practice the slogan, be "the curious bank".

Other Employee Reviews for Fifth Third

  1. "let down"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Fifth Third full-time

    Pros

    none. social atmosphere if you're immature.

    Cons

    poor management. too much product pushing

    Advice to Management

    focus on developing employee engagement and give people opportunities for continued education.


  2. Helpful (1)

    "Satisfactory experience overall - better than most banks"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker
    Former Employee - Personal Banker
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Fifth Third full-time (More than a year)

    Pros

    Good culture, decent benefits, never felt like I was forced to sell something that someone didn't need. Promote a lot from within.

    Cons

    Recently changed checking accounts and they are less competative
    Rates are not very competative either

    Advice to Management

    Need to establish a training program for people that want to be promoted. The do great at promoting from within but are terrible at training them for the position.


There are newer employer reviews for Fifth Third
There are newer employer reviews for Fifth Third

See Most Recent

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