Firehouse Subs - Great place to eat, not a great place to work | Glassdoor
There are newer employer reviews for Firehouse Subs
There are newer employer reviews for Firehouse Subs

See Most Recent

Helpful (1)

"Great place to eat, not a great place to work"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Line Prep in Newnan, GA
Former Employee - Line Prep in Newnan, GA
Doesn't Recommend

Pros

Great organization with a sense of community and giving back to the community.
Quality food and quality in presentation of food
Excellent service and excellent menu

Cons

The manager/owner at this location decided after one week (which isn't enough time to properly evaluate anyone) to fire me from this position. I was given no chance to actually do the job as required and I made every effort to help the team. The manager went through the same training as everyone else and was to do things according to what was suggested by the trainers. As soon as the trainers left, the manager changed how things were done and customers were not happy with their service. Until the owner for this location is gone, I will not eat at this Firehouse Subs location. Employees are customers too and if they don't like how they got treated, they'll go somewhere else.

Advice to Management

Make sure the management selected for locations are the 'right fit' for Firehouse Subs. Don't give franchises to people who don't believe in Firehouse Subs or would be better suited to manage your competitors (Subway, Quizno's, Blimpie's).

Other Employee Reviews for Firehouse Subs

  1. "Easy going, fun, and paid well"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Leader in Atlanta, GA
    Current Employee - Shift Leader in Atlanta, GA
    Recommends

    Pros

    Flexible schedule
    Opportunities to get leadership experience
    Fair pay
    Great meal discounts
    Fun
    Laid back
    Easy to communicate with the management
    Great tasting food

    Cons

    Not much room for advancement after shift leader, though it's definitely possible.
    Customers can be rude, but if you have tough skin, you'll be fine!

    Advice to Management

    More pay incentives, such as bonuses.
    Make better benefits available for general managers
    Some leadership training for leadership positions would make much better shift leaders


  2. "Cool School job"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader in Huntsville, AL
    Former Employee - Team Leader in Huntsville, AL
    Recommends

    Pros

    people are great, flexible schedule

    Cons

    no benefits even for management

    Advice to Management

    :)

There are newer employer reviews for Firehouse Subs
There are newer employer reviews for Firehouse Subs

See Most Recent

Work at Firehouse Subs? Share Your Experiences

Firehouse Subs
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or