Firestone Complete Auto Care - Workers are slaves & entry level techs lied to about their job posistion | Glassdoor
There are newer employer reviews for Firestone Complete Auto Care
There are newer employer reviews for Firestone Complete Auto Care

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Helpful (7)

"Workers are slaves & entry level techs lied to about their job posistion"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - General Service Technician in Saddle Brook, NJ
Current Employee - General Service Technician in Saddle Brook, NJ
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I have been working at Firestone Complete Auto Care full-time (More than a year)

Pros

Pros? lol GOOD JOKE. Only good thing about working their is having a job

Cons

-I came from Sears...well sad to say but Sears is a way better company to work for!!!
-Workers are truly not treated right & the pay is very unfair. Those techs work their asses off for nothing.
- Managers always ask for favors but techs dont get paid for them.
-Their flag hour pay is a slap to the face.
- If they tell you youre going to be promoted it will take a year till you actually get that position.
-ANY ENTRY LEVEL TECH THEY HIRE THEY SAY YOU WILL BE DOING MAINTENANCE!!! PREPARE TO PUT AWAY 300 TIRES A WEEK, SWEEP THE SHOP AND DRIVE CUSTOMERS AROUND.

Advice to Management

STOP LYING TO ENTRY LEVEL TECHS

Other Employee Reviews for Firestone Complete Auto Care

  1. Helpful (7)

    "Minimum wage disguised as a "career", lies from mangement, long hours, anxiety and depression."

    StarStarStarStarStar
    Former Employee - ASE Certified Automotive Technician in Utica, NY
    Former Employee - ASE Certified Automotive Technician in Utica, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Firestone Complete Auto Care full-time (More than 3 years)

    Pros

    There are no pros but I'm going to keep typing to satisfy the 20 word minimum requirment. I repeat there are no pros.

    Cons

    Lies from management during the interview process. Specifically, they claim all their techs make good money and flag lots of hours. They will try to sucker you in with a high base rate. What they don't tell you is their labor times are literally the lowest in the industry, so the base rate is meaningless. Be prepared for long hours, no lunch breaks, and earning minimum wage.

    Dishonesty is a requirement to work for the company. Your pay and even your job itself is dependent on how badly you can gouge and exploit customers.

    Relentless use of corporate propoganda and brainwashing.

    Advice to Management

    Burn every last building to the ground.


  2. Helpful (5)

    "You cannot have a life outside of Firestone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager Trainee in Seattle, WA
    Current Employee - Manager Trainee in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Firestone Complete Auto Care (Less than a year)

    Pros

    If you have bachelor's degree and willing to work constantly, you can move up.

    Cons

    Long working hours, no Saturdays off, corporate rules keep the front short on sales staff (making for stressful days at the cost of customer service), low pay, sales goals that are based on how many credit card apps you can process and how many complete vehicle inspections you can sell and not much more.

    Advice to Management

    Drop the emphasis on the credit card (it becomes pushy), change policy to properly staff stores (four people covering three shifts seven days a week with no Saturdays off is ridiculous), make it a policy to close the doors and closing time by getting customers rental cars or book jobs realistically so that days don't stretch past an hour after closing time.

There are newer employer reviews for Firestone Complete Auto Care
There are newer employer reviews for Firestone Complete Auto Care

See Most Recent

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