First American - First American Title Cleveland soon to be phased out | Glassdoor
There are newer employer reviews for First American
There are newer employer reviews for First American

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Helpful (1)

"First American Title Cleveland soon to be phased out"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Senior Software Developer in Cleveland, OH
Current Employee - Senior Software Developer in Cleveland, OH
Doesn't Recommend
No opinion of CEO

Pros

Great company, flexible schedule, and works from home 2 days a week

Cons

It appears that the company is closing Cleveland

Advice to Management

Keep Cleveland, downsize India

Other Employee Reviews for First American

  1. "Absolute disaster, do not take a job with First American Mortgage Trust"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Wholesale Account Executive in Brookline, MA
    Former Employee - Wholesale Account Executive in Brookline, MA
    Doesn't Recommend

    Pros

    Niche product that customers are interested in. Management leaves you alone to do your job. Working from a home office is much preferable to working inside a company office.

    Cons

    No regards for the borrowers. Horrible customer service. Very difficult to close any loans. Nobody bothers to return calls or emails in a timely manner. Sometimes it would take 4 or 5 voicemails to get an answer to a simple issue. Underwriters really have no authority. Even after a loan is approved, upper management reviews every loan and looks for reasons to decline the loan.

    Advice to Management

    care about the client, not just yourselves. If an underwriter makes a decision about a loan, that should be it. The "Senior Loan Committee" needs to accept underwriters decisions and not nitpick every little item to death.


  2. "A great place to develop new commercial clients into long term customers."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Executive in Columbus, OH
    Former Employee - Sales Executive in Columbus, OH
    Recommends
    No opinion of CEO

    Pros

    They are a leader in the industry and have been for years.

    Cons

    Did not always exceed new customer's service expectations from day one.

    Advice to Management

    Service is the key to new business and growth with prospective commercial clients.

There are newer employer reviews for First American
There are newer employer reviews for First American

See Most Recent

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