First Citizens Bank - Pleasant, banal | Glassdoor
There are newer employer reviews for First Citizens Bank
There are newer employer reviews for First Citizens Bank

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"Pleasant, banal"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Teller II in Florence, SC
Former Employee - Teller II in Florence, SC
Recommends
Neutral Outlook

I worked at First Citizens Bank part-time (More than 5 years)

Pros

Easy going atmosphere, despite the push for sells and referrals. 2 weeks vacation your first year is quite nice, and the benefits kept me there a lot longer.

Cons

No upward movement. Most of my time was spent as a part time employee despite my efforts. The work could be awfully repetitious.

Advice to Management

Develop programs for employees to move forward with their careers.

Other Employee Reviews for First Citizens Bank

  1. "Solid Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Banker Assistant in Raleigh, NC
    Current Employee - Banker Assistant in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First Citizens Bank full-time (More than 5 years)

    Pros

    First Citizens Bank is a solid company with good benefits healthcare, dental, 401K ect. Not as much compeition within the office as larger more comission based banks. Company is working to advance itself technologically speaking with an iniciative that will upgarde all of it's systems. There are a lot of times in the branch where you will have slow or down time to either read and become more knowledgable or otherwise depending on your interest. Sales goals and expectations are reasonable and they don't change focus frequently during the year.

    Cons

    Currently First Citizens is very much behind other competators technologically speaking. It is very difficult to be promoted or hired into and area where you don't have current experience because the training program is so bad. Training in general is poor they expect a lot of self study which is difficult to do when you don't know a subject. The cost of health insurance is higher here than at most competators. First Citizens has a very specific target market and this can be very frustrating when you bring them an excellent client that most competators would be very excited over Frist Citizens may turn down the business simply because it isn't in their target of businesses, even with great financials. This is a small bank and they have a specific market they want. They do make this very clear from the beginning. Just some growing pains you may suffer if you are coming from a larger institute.

    Advice to Management

    Please invest in better training. I know that it is easier to just hire people that have already done a similar job elsewhere who is already trained. However, I have seen good people with great talents leave simply becaus First Citizens wasn't and couldn't train them in a new line of work. Having a great training program encouraged people to come work here and say.


  2. Helpful (1)

    "Micro management hell."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Columbia, SC
    Former Employee - Personal Banker in Columbia, SC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at First Citizens Bank full-time (More than 10 years)

    Pros

    The vacation time, sick time, and personal time is very good for a company where most of the employees highest education level is High School. You can find a branch near your house in almost every city in SC. Most of the people, minus the executives and middle managers, are very nice. 8-5 and little overtime necessary. All the minor and major holidays off.

    Cons

    You will do more work than you have ever done in your life and you will not be paid very well for this work. You will never advance. They always hire outside people. Micro management is the normal way of leadership. The managers do little to no work and seem incredulous if you don't get your work done. The "Good Ol Boy" mentality is alive and well, and is highly encouraged at FCB. Minority hiring seems to be highly frowned upon.

    Advice to Management

    Help out your employees and stop thinking you are more important than you really are. Try to put yourself in the place of the teller who is a single parent making $8 an hour.

There are newer employer reviews for First Citizens Bank
There are newer employer reviews for First Citizens Bank

See Most Recent

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