First Citizens Bank - Great place to start | Glassdoor
There are newer employer reviews for First Citizens Bank
There are newer employer reviews for First Citizens Bank

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"Great place to start"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at First Citizens Bank full-time (More than 5 years)

Pros

Stability. Very strong bank with sterling reputation. The name alone definitely draws a lot of water, especially in NC

Cons

Hourly/Salary rates are not very competitive. No incentives for achieving/exceeding sales expectations.

Advice to Management

Institute some sort of bonus system for sales team

Other Employee Reviews for First Citizens Bank

  1. "Pleasant, banal"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller II in Florence, SC
    Former Employee - Teller II in Florence, SC
    Recommends
    Neutral Outlook

    I worked at First Citizens Bank part-time (More than 5 years)

    Pros

    Easy going atmosphere, despite the push for sells and referrals. 2 weeks vacation your first year is quite nice, and the benefits kept me there a lot longer.

    Cons

    No upward movement. Most of my time was spent as a part time employee despite my efforts. The work could be awfully repetitious.

    Advice to Management

    Develop programs for employees to move forward with their careers.


  2. "Solid Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Banker Assistant in Raleigh, NC
    Current Employee - Banker Assistant in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First Citizens Bank full-time (More than 5 years)

    Pros

    First Citizens Bank is a solid company with good benefits healthcare, dental, 401K ect. Not as much compeition within the office as larger more comission based banks. Company is working to advance itself technologically speaking with an iniciative that will upgarde all of it's systems. There are a lot of times in the branch where you will have slow or down time to either read and become more knowledgable or otherwise depending on your interest. Sales goals and expectations are reasonable and they don't change focus frequently during the year.

    Cons

    Currently First Citizens is very much behind other competators technologically speaking. It is very difficult to be promoted or hired into and area where you don't have current experience because the training program is so bad. Training in general is poor they expect a lot of self study which is difficult to do when you don't know a subject. The cost of health insurance is higher here than at most competators. First Citizens has a very specific target market and this can be very frustrating when you bring them an excellent client that most competators would be very excited over Frist Citizens may turn down the business simply because it isn't in their target of businesses, even with great financials. This is a small bank and they have a specific market they want. They do make this very clear from the beginning. Just some growing pains you may suffer if you are coming from a larger institute.

    Advice to Management

    Please invest in better training. I know that it is easier to just hire people that have already done a similar job elsewhere who is already trained. However, I have seen good people with great talents leave simply becaus First Citizens wasn't and couldn't train them in a new line of work. Having a great training program encouraged people to come work here and say.

There are newer employer reviews for First Citizens Bank
There are newer employer reviews for First Citizens Bank

See Most Recent

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